Zsofia Kovacs Email
System Analyst @ IBM
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Zsofia Kovacs Location
- Siófok, HU
Zsofia Kovacs Work
- System Analyst @ (April 2025 - Present)
- Business Analyst @ (June 2020 - May 2024)
- HR Service Administrator @ (May 2016 - June 2020)
- Promotion Parameter Expert @ (January 2016 - April 2016)
- Resource Planner @ (October 2010 - December 2015)
- Call Center Team Leader @ (October 2008 - October 2010)
- Call Center Coordinator @ (December 2007 - September 2008)
- Billing Specialist and Coordinator @ (November 2003 - December 2007)
- Customer Service Representative @ (June 2002 - November 2003)
Zsofia Kovacs Education
- Tamási Áron Gimn 1996-1999
Zsofia Kovacs Skills
- Telecommunications
- Call Centers
- Team Leadership
- Customer Service
- Contact Centers
- Customer Experience
- Project Management
- Leadership
- Service Delivery
- ERP
- Microsoft Office
- Troubleshooting
- Avaya
- IVR
- Outsourcing
- Customer Satisfaction
- Change Management
- Team Management
- Human Resource Planning
- Workforce Management
- Sla
- Mobile Devices
- Customer Relationship Management Crm
- Customer Relationship Management
Zsofia Kovacs Summary
- Zsofia Kovacs, based in Siófok, HU, is currently a System Analyst at IBM. Zsofia Kovacs brings experience from previous roles at IBM and Vodafone Hungary. Zsofia Kovacs holds a 1996 - 1999 Tamási Áron Gimn. With a robust skill set that includes Telecommunications, Call Centers, Team Leadership, Customer Service, Contact Centers and more. Zsofia Kovacs has 1 emails on RocketReach.
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