ZONORA AI Information

Zonora AI is an enterprise platform to build, update and control voice AI agents that run high volume contact center conversations end to end. With ultra-low latency and a voice that sounds like your brand. Any agent your contact center runs, we launch it in weeks. Inbound or outbound, we take the flow your human agents run today and put it in production as a voice AI agent within the Zonora Platform. Use cases, among others: • Payment collection and payment processing • Lead qualification and outbound sales • Product advisor and cross-sell • Appointment scheduling, confirmations and reminders • Receptionist and call routing • Customer support and case follow-up • NPS and satisfaction surveys • HR screening and candidate pre-qualification • Any custom flow your operation already runs, we outperform. How it works • Plugs into your existing telephony via SIP or use ours, with 1,000+ ready integrations for CRMs, ERPs and ticketing. • A pilot live in production in a few days • Automatic QA of 100% of calls and campaigns: transcripts, outcomes and KPIs in real time • Human handoff when the case requires it • You pay per minute handled. You buy outcomes. Built for operations at scale. Banks, telcos, BPOs and any team that runs thousands of calls a day, where data privacy, fraud prevention and auditability are not optional. Headquartered in Mexico City. Operations in MX, AR, BR, US, GT and soon many more. Hear your next voice agent here: zonora.ai