2022 -2024 Head of Customer Service and Process Management @
2018 -2022 Head Of Customer Service @
2017 -2018 Senior Consultant and Chief Business Coordination @
2000 -2018 General Manager and Owner @
2016 -2017 Head of SoHo and SMB Customer Support Front-End Department @
2016 -2016 Deputy Head of SoHo and SMB Customer Support Branch @
2015 -2016 Head of Customer Support Department (GTS Hungary) @
2010 -2015 Customer Care Director at GTS Hungary @
2004 -2010 Customer Care Director and Quality Manager @
2002 -2003 SoHo Business Unit Manager @
2002 -2002 Customer Care Teamleader @
2001 -2002 Claims and complaints specialist @
2000 -2001 Complaints specialist @
1998 -1999 Call center teamleader @
Zoltán Tóth Education
Széchenyi István College 1997
Zoltán Tóth Skills
Customer Service
Data Center
Call Center
Crisis Management
Creative Problem Solving
Building Relationships
People Management
Internet
Telecommunications
Quality Management
Management
Product Management
Customer Experience
CRM
Customer Retention
IVR
Call Centers
Contact Centers
Team Leadership
Service Delivery
VoIP
IP
Team Management
Leadership
Strategic Planning
Microsoft Word
Project Management
Research
Business Strategy
Zoltán Tóth Summary
Zoltán Tóth, based in Vecsés, HU, is currently a Chief Customer Experience and Service Officer at Számlázz.hu. Zoltán Tóth brings experience from previous roles at Factotum Invest Ltd. and Számlázz.hu. Zoltán Tóth holds a Széchenyi István College. With a robust skill set that includes Customer Service, Data Center, Call Center, Crisis Management, Creative Problem Solving and more. Zoltán Tóth has 2 emails and 4 mobile phone numbers on RocketReach.
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