Zoe Wu Email
Administrative Manager @ Atelier Cologne
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Zoe Wu Location
- Shanghai, CN
Zoe Wu Work
- Administrative Manager @ (October 2013 - Present)
- Key Account Manager @ Avaya Business Partner - Beijing Bridge Communication Co., Ltd (May 2007 - June 2012)
- General Manager Assistant @ Beijing Bridge Communication Co., Ltd (October 2005 - April 2007)
- Training Assistant @ Shanghai Collegiate Internship Centre for International Business (June 2005 - September 2005)
- Marketing assistant @ U-OPLAZ High Tech. Co., Ltd (June 2003 - October 2003)
Zoe Wu Education
- TAV College
Early Childhood Education and Teaching (Early Childhood Education and Teaching)
2012-2013 - College MAC
Diploma (Entrepreneurial and Small Business Operations)
2012-2012 - Shanghai Jiaotong University Withub Training Center
(Project Management Professional)
2010-2011 - The International Profession Certification Association
IPA’s professional qualification certification (Teaching Chinese as a Heritage/Foreign Language)
2009-2010 - Lancaster University
Bachelor of Arts (BA) (Student Union, Course Representative, Volunteering Unit, Dance Society)
2002-2005 - University of Wales, Swansea
Diploma in International Business (International Business, Business Law and Social Sciences)
2001-2002
Zoe Wu Skills
- VoIP
- Call Centers
- Customer Experience
- Customer Satisfaction
- Contact Centers
- Customer Retention
- Workforce Management
- Technical Support
- Service Delivery
- Troubleshooting
- Customer Support
- Service Management
- Telephone Skills
- Avaya
- Training
- Management
- Team Leadership
- Marketing
- Business Development
- Marketing Strategy
- Project Management
- Customer Service
- Team Building
- PowerPoint
- Strategic Planning
Zoe Wu Summary
- Zoe Wu, based in Shanghai, CN, is currently a Administrative Manager at Atelier Cologne. Zoe Wu brings experience from previous roles at Avaya Business Partner - Beijing Bridge Communication Co., Ltd, Beijing Bridge Communication Co., Ltd, Shanghai Collegiate Internship Centre for International Business and U-OPLAZ High Tech. Co., Ltd. Zoe Wu holds a 2012 - 2013 Early Childhood Education and Teaching in Early Childhood Education and Teaching @ TAV College. With a robust skill set that includes VoIP, Call Centers, Customer Experience, Customer Satisfaction, Contact Centers and more.
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