Customer Service Manager ( fixed term contract) @ Fox's Biscuits (May 2023 - July 2024)
Head Of Customer Service @ (June 2021 - April 2023)
Head Of Customer Experience @ (November 2019 - November 2020)
Customer Experience Director @ Banner (June 2017 - June 2019)
Previously -Customer Experience Director @ Banner (part of the EVO Group) (September 2001 - June 2019)
EVO Group Customer Service Director @ (April 2015 - June 2017)
Vasanta Head of Customer Services @ (January 2013 - January 2015)
Customer Service Manager and Service Manager @ (January 2004 - January 2013)
Customer Service @ (January 2001 - January 2004)
Zoe Fleming Education
The University of Huddersfield
Bachelor of Science (BSc) (Psychology)
1996-1999
Calderstones Comprehensive 1989-1996
5 A levels
1989-1996
Zoe Fleming Skills
Account Management
Analytical Skills
B2B
Business Process Improvement
Business-to-Business (B2B)
Change Management
Coaching
Continuous Improvement
Customer Experience
Customer Experience Management
Customer Journeys
Customer Relations
Customer Satisfaction
Customer Service
Customer Service Management
Forecasting
High degree of initiative
Inter-departmental Collaboration
Internal Audit
Key Account Management
Long-term Customer Relationships
Management
Negotiation
People Management
People Skills
Process Improvement
Process Review
Project lead
Purchasing
Relationship Building
Sales Management
Sales Process
Supply Chain
Team Leadership
Team Management
Transactional Efficiency Experience
Long Term Customer Relationships
Inter Departmental Collaboration
Logistics
Strategy
Inventory Management
Process Review
Transactional Efficiency Experience
Business to Business B2b
Business to Business
Zoe Fleming Summary
Zoe Fleming, based in Huddersfield, GB, is currently a Customer Experience Manager at GLASSOLUTIONS Saint-Gobain. Zoe Fleming brings experience from previous roles at Fox's Biscuits, Luxury Flooring and Furnishings, Vital Pet Group and Banner. Zoe Fleming holds a 1996 - 1999 Bachelor of Science (BSc) in Psychology @ The University of Huddersfield. With a robust skill set that includes Account Management, Analytical Skills, B2B, Business Process Improvement, Business-to-Business (B2B) and more. Zoe Fleming has 1 mobile phone numbers on RocketReach.
Looking for a different Zoe Fleming?
Find contact details for 700 million professionals.