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Zhour Azami Location
Morocco
Zhour Azami Work
Partnerships Manager @ (June 2024 - Present)
Project Manager @ (January 2023 - October 2024)
Assistante de Direction @ (July 2021 - January 2023)
Back Office @ (February 2018 - June 2021)
Technical Back-office for Samsung Mobile @ (September 2016 - February 2018)
Quality Analyst (Support N1 + N2) @ HP-CDG IT Services (February 2012 - September 2016)
Quality Analyst and Coach Backup @ HP-CDG IT Services (July 2010 - January 2012)
Agent Help Desk @ HP-CDG IT Services (November 2010 - June 2011)
Back office Technique @ euro-call (June 2008 - October 2009)
IT @ GROUPE MABYA (LOGISMAR), MCDONALD’S (June 2007 - June 2007)
Stage de Formation à la Direction Systèmes d’Information @ (September 2005 - September 2005)
Stage de Formation @ EMEP (June 2005 - July 2005)
Zhour Azami Education
Centre Excellence Stratégique
ITIL Foundation V3
2008-2011
moulay rachid
Ecole Marocaine d'électronique pratique
Zhour Azami Skills
Active Directory
Assistant Directing
Back Office Operations
Backlog Management
Chat
Client Presentation
Client Relations
Coaching & Mentoring
Computer Maintenance
Customer Satisfaction
Document Retrieval
Dossier Preparation
Electrical Engineering Education
Email Etiquette
Event Planning
Eyelash & Eyebrow Tinting
Fraud Investigations
HP Servers
Hardware Installation
IT Service Management
IT architectures
ITIL
Incident Management
Information System Design
Internet Content
Library Databases
Long-term Projects
Microsoft Access
Microsoft Applications
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Office
Microsoft Word
Mine Reclamation
Multi-language
Network Support
On-call Support
Operational Test & Evaluation
Partner Relationship Management
Partnership Development
Partnerships
Pre-production Planning
Product Launch
Project Management
Relationship Building
Server Administration
Service Centers
Service Delivery
Site Plans
Sla
Social Media
Software Maintenance
Software Sales
Sourcing Materials
System Implementations
Team Management
Windows Server
Zhour Azami Summary
Zhour Azami, based in Morocco, is currently a Partnerships Manager at eSTEM Morocco. Zhour Azami brings experience from previous roles at eSTEM Morocco, Maawanamaa - ماء ونماء, AXA Services Maroc and Teleperformance. Zhour Azami holds a 2008 - 2011 ITIL Foundation V3 @ Centre Excellence Stratégique. With a robust skill set that includes Active Directory, Assistant Directing, Back Office Operations, Backlog Management, Chat and more.
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