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Zed Thaggard Location
Powder Springs, GA, US
Zed Thaggard Work
Service Delivery Manager @ (April 2026 - Present)
Platform Services Engineer @ (September 2025 - March 2026)
Central Services Manager @ (April 2023 - August 2025)
Network Operations Team Lead @ (July 2021 - April 2023)
Network Operations Engineer @ (January 2020 - July 2021)
Systems Administrator III @ (March 2012 - January 2020)
Sr. Technical Support Specialist @ (September 2008 - March 2012)
Systems Security Specialist @ (May 2005 - September 2008)
Zed Thaggard Education
Southern Polytechnic State University
BS (Computer Science)
2003-2005
Zed Thaggard Skills
IT Audit
Vizio
Teamwork
Service Desk
VMware vSphere
IT Infrastructure Management
Remote Infrastructure Management
RCA
Professional Skills
Training Courses
User Documentation
IT Escalation
Customer Service
IT Documentation
Communication
Managed Services
Infrastructure Management
Problem Solving
Team Management
Server Technology
Vendor Management
Technical Documentation
SOP Development
Operational Excellence
Strategic Initiatives
Service Levels
Service-Level Agreements (SLA)
Process Efficiency
Independent Thinking
Root Cause Analysis
Service Delivery
Problem Management
Windows Server
System Administration
Active Directory
Troubleshooting
Network Administration
Virtualization
Disaster Recovery
Technical Support
Network Security
VPN
Asset Management
Servers
VMware
Microsoft Exchange
SharePoint
Windows Desktop Administration
Cisco Meraki
Networking
SonicWALL
Computer Networking
Firewalls
System Deployment
Information Technology
Windows System Administration
VMware Infrastructure
Remote Monitoring
KPI Reporting
VMWare ESXi
Microsoft Office
Leadership
Sales
Insurance
Strategic Planning
Visio
Integration
Zed Thaggard Summary
Zed Thaggard, based in Powder Springs, GA, US, is currently a Service Delivery Manager at Logic Speak. Zed Thaggard brings experience from previous roles at RedHelm. Zed Thaggard holds a 2003 - 2005 BS in Computer Science @ Southern Polytechnic State University. With a robust skill set that includes IT Audit, Vizio, Teamwork, Service Desk, VMware vSphere and more. Zed Thaggard has 2 emails and 1 mobile phone numbers on RocketReach.
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