ZAPP Information

A European Company ZAPP S.L. was born on the premise that companies that integrate "Incident Management", "Change management" and "Service catalogs" in Europe demand solutions best suited to their market with publishers living near them, who know users because they live with them. Globalization has played a fundamental role in the concentration of resources to large groups at the expense of smaller and therefore agile structures. ZAPP S.L. is a Spanish company based in Madrid; the team is composed of Spanish and French people, with all different stories and rich experience in various fields such as industry, finance, education and health. The knowledge of its immediate environment, its linguistic plurality, its bunch of cultures and limited needs give it the ability to easily adapt to market demands. Technological and financial agility allow ZAPP S.L. to transform its software in solutions that fit the company. Neighborly relations The distribution model relies entirely on ZAPP S.L. partners. Indeed, following the same logic that was behind its creation, ZAPP S.L. considers that the person most likely to know the needs of customers in a geographic area is one that is installed there. ZAPP S.L. partners must be local actors willing to share their experience in order to continuously improve the products ZAPP S.L. creates, People with whom you can sit and talk.