Agent (Contractual), Inbound Team,Call Centre @ eHR Recruitment
Zakir Mursaleen's Education
University of Dhaka
BBA & MBA (Finance & Banking)
1998 - 2004
Not re Dame College,Dhaka
Higher Secondary School Certificate (Commerce)
Motijheel Govt Boys High School,Dhaka
SSC
Zakir Mursaleen's Skills
Leadership
Service Campaign Mgt
Customer Experience
Banking
Call Center Operations
Sla Determination With Stake Holders
Self Service Strategy Implemntation
User Experience
Corporate Customer Service
Wfm
Zakir Mursaleen's Summary
Zakir Mursaleen, based in Bangladesh, is currently a Assistant Vice President, Call Center| ADC Division at Private Bank, bringing experience from previous roles at Private Bank, airtel and Warid Telecom. Zakir Mursaleen holds a 1998 - 2004 BBA & MBA in Finance & Banking @ University of Dhaka. With a robust skill set that includes Leadership, Service Campaign Mgt, Customer Experience, Banking, Call Center Operations and more, Zakir Mursaleen contributes valuable insights to the industry. Zakir Mursaleen has 2 emails on RocketReach.