Zakia W. Email
Account Manager | Customer Success @ SoHookd
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Zakia W. Location
- United States
Zakia W. Work
- Account Manager | Customer Success @ (February 2026 - Present)
- Customer Success Manager @ (September 2022 - February 2026)
- Revenue Integrity Specialist @ (March 2021 - September 2022)
- Senior Sales OPS Analyst @ (January 2018 - January 2019)
- Senior Government Account Manager | Customer Success @ (December 2013 - January 2018)
- Enterprise Customer Success Manager @ (August 2012 - December 2013)
- GOVERNMENT CUSTOMER SUCCESS SPECIALIST @ (September 2010 - August 2012)
Zakia W. Education
- Virginia Commonwealth University
Bachelor of Fine Arts - BFA (Dance)
2003-2009
Zakia W. Skills
- Account Growth
- Account Management
- Account Planning
- Active Listening
- Analytical Skills
- Analytics
- Asana
- Budget Management
- Build Strong Relationships
- Builds Relationships
- Business Analysis
- Business Meetings
- Business Planning
- Business Process
- Business Reviews
- C Suite
- CSM
- Calendaring
- Call Quality
- Computer Literacy
- Consultative Approach
- Creative Problem Solving
- Creative Strategy
- Critical Thinking
- Cross-functional Collaborations
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Research
- Customer Retention
- Customer Service
- Customer Success
- Data Analysis
- Databases
- Documentation
- Enterprise Risk Management
- Escalations Management
- Executive Presentation Skills
- Executive Reports
- Identifying Issues
- Information Technology
- Interpersonal Communication
- Interpersonal Skills
- Invoice Processing
- Jira
- Key Performance Indicators
- Leadership
- Make Things Happen
- Management
- Managing Accounts (Accounting)
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft Teams
- Multiple Projects Simultaneously
- Multitasking
- Onboarding
- Oral Communication
- Organization Skills
- Partnership-building
- Payment Card Processing
- Payments
- Performance Reviews
- Post-Sales
- Presentations
- Problem Solving
- Process Analysis
- Product Adoption
- Product Service
- Public Safety
- Public Speaking
- Quality Assurance
- Relationship Building
- Research
- Resolving Issues
- Revenue & Profit Growth
- SalesLoft
- Salesforce.com
- Software
- Software as a Service (SaaS)
- Solution-oriented
- Startups
- Strategic Accounts
- Strategic Communications
- Strategic Consulting
- Strategic Partnerships
- Tableau
- Team Leadership
- Thinking Skills
- Ticketing Systems
- Timelines
- Trade Shows
- Traffic Management Systems
- Troubleshooting
- User Adoption
- Workload Prioritization
- Zendesk
Zakia W. Summary
- Zakia W., based in United States, is currently a Account Manager | Customer Success at SoHookd. Zakia W. brings experience from previous roles at MoxiWorks, Weedmaps and Verizon Wireless. Zakia W. holds a 2003 - 2009 Bachelor of Fine Arts - BFA in Dance @ Virginia Commonwealth University. With a robust skill set that includes Account Growth, Account Management, Account Planning, Active Listening, Analytical Skills and more. Zakia W. has 2 emails on RocketReach.
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