Zainul M. Email
Project Manager (IT) @ Metro Brands Limited (formerly Metro Shoes Limited)
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Zainul M. Location
- India
Zainul M. Work
- Project Manager (IT) @ (March 2026 - Present)
- Business Development Head @ (September 2025 - March 2026)
- Head of Sales and Business Development @ (January 2025 - March 2026)
- Manager of Customer Success @ (November 2023 - October 2024)
- Area Manager @ (November 2022 - October 2023)
- Manager, Employment and Training Services @ (November 2021 - October 2023)
- Service Coordinator Supervisor @ (July 2020 - October 2021)
- Client Service Coordinator @ (March 2017 - July 2020)
- Customer Service Representative @ (February 2015 - February 2017)
- Wellness Coordinator Intern @ (January 2016 - April 2016)
- Customer Service Representative @ (October 2014 - January 2015)
Zainul M. Education
- Centennial College
Post Graduate Certificate (Workplace Wellness and Health Promotion)
2015-2016 - Centennial College School of Business
Post Graduate Certificate (Human Resource Management)
2014-2015 - University of Mumbai
Master's degree (Clinical Psychology)
2012-2014 - Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
Bachelor of Arts (B.A.) (Psychology)
2007-2012
Zainul M. Skills
- Project Scheduling
- ClientSuccess
- Client Onboarding
- Attention to Detail
- Skilled Multi-tasker
- Performance Management
- Performance Appraisal
- Critical Thinking
- Business Coaching
- Operations Management
- Coaching
- Budget Management
- Customer Satisfaction (CSAT)
- Customer Satisfaction
- Customer Experience Management
- Relationship Development
- Operations
- Growth Strategies
- Customer Success
- Documentation
- Bookings
- Customer Relationship Management (CRM)
- Teamwork
- Team Leadership
- Time Management
- Project Management
- Problem Solving
- Health Sciences
- Conflict Resolution
- Change Management
- Operational Efficiency
- Communication
- Analytical Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- PowerPoint
- Research
- Public Speaking
- Data Entry
- Microsoft Word
- Strategic Planning
- English
- Windows
- Teaching
- Training
- Business Development
- Clinical Psychology
- Health & Wellness
- Healthcare
- Wellness
- Leadership
- Management
- Microsoft PowerPoint
- Allied Health
- Automation
- Build Strong Relationships
- Client Relations
- Clinical Services
- Consultations
- Cross-team Collaboration
- Culture Change
- Customer Engagement
- Customer Experience
- Customer Onboarding
- Customer Retention
- Customer Service Management
- Customer-Focused Service
- Data-driven Decision Making
- Digital Health
- Employee Relations
- Enterprise Account Management
- Exceeding Targets
- Facilitation
- Health Information Management
- Healthcare Consulting
- IT Escalation
- Interpersonal Communication
- KPI Implementation
- Key Metrics
- Key Performance Indicators
- Management Consulting
- Mentoring
- Monitoring Performance
- Onboarding
- Oral Communication
- Organizational Behavior
- Organizational Development
- Project Metrics
- Resolving Issues
- Retention Strategies
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Partnerships
- Strategic Relationships
- Succession Planning
- Supporting Others
- Talent Strategy
- Training Program Development
- Training Programs
Zainul M. Summary
- Zainul M., based in India, is currently a Project Manager (IT) at Metro Brands Limited. Zainul M. brings experience from previous roles at MMA Matrix, Prote-Go-Hygiene-Tech, Staffy Health Inc. and The Career Foundation. Zainul M. holds a 2015 - 2016 Post Graduate Certificate in Workplace Wellness and Health Promotion @ Centennial College. With a robust skill set that includes Project Scheduling, ClientSuccess, Client Onboarding, Attention to Detail, Skilled Multi-tasker and more. Zainul M. has 1 emails on RocketReach.
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