Zack Ratcliff Email & Phone Number
Partner and VP of Client Solutions @ WorldShoring
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Zack Ratcliff Location
- Fulton, IL, US
Zack Ratcliff Work
- 2009 -now Partner and VP of Client Solutions @
- 2006 -now Owner and Operator @ Ratcliff Consulting LLC
- 2001 -2006 Operations Manager @ APAC Customer Services
Zack Ratcliff Education
- University of Dubuque 1996-1998
Zack Ratcliff Skills
- Call Center
- BPO
- Telemarketing
- Operations Management
- Outsourcing
- Customer Satisfaction
- Customer Experience
- Process Improvement
- Customer Retention
- Lead Generation
- Inbound
- Workforce Management
- Customer Service
- Team Building
- Customer Relations
- Quality Assurance
- Account Management
- Client Services
- Sales Management
- New Business Development
- Customer Acquisition
- P&L Management
- Forecasting
- Vendor Management
- Business Management
- Performance Management
- Program Management
- Inbound Marketing
- CRM
- Management
- Call Centers
- Financial Services
- Leadership
- Executive Management
- Call Center Development
- Contact Centers
- Offshoring
- Team Management
- Telecommunications
- Business Process Improvement
- Business Strategy
- Business Process
- Operational Excellence
- Change Management
- Sales
- Sales Operations
- Outsourcing Management
- Cross-functional Team Leadership
- Strategic Planning
- Contract Negotiation
- Business Development
- Business Analysis
- Strategy
- Microsoft Excel
- Cross Functional Team Leadership
- Marketing Strategy
- Cloud Computing
Zack Ratcliff Summary
- Zack Ratcliff, based in Fulton, IL, US, is currently a Partner and VP of Client Solutions at WorldShoring LLC. Zack Ratcliff brings experience from previous roles at Ratcliff Consulting LLC and APAC Customer Services. Zack Ratcliff holds a 1996 - 1998 University of Dubuque. With a robust skill set that includes Call Center, BPO, Telemarketing, Operations Management, Outsourcing and more. Zack Ratcliff has 2 emails and 1 mobile phone numbers on RocketReach.
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