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Zack Polanski Location
Erie, PA, US
Zack Polanski Work
Director - Customer Service @ (February 2022 - Present)
Manager, Claims Contact Center @ (April 2017 - February 2022)
Customer Service Supervisor @ (January 2015 - April 2017)
Claims Supervisor @ (April 2014 - January 2015)
Claims Support Specialist III @ (September 2013 - April 2014)
Zack Polanski Education
Penn State Erie, The Behrend College
Bachelor of Science (B.S.) (Finance, General)
2009-2013
Zack Polanski Skills
Voice of the Customer
Strategic Thinking
Key Performance Indicators
Customer-Focused Selling
Customer Satisfaction
Customer Journeys
Customer Experience Management
Communication
Business Insights
Contact Center Operations
Leadership
Customer Service
Teamwork
Property & Casualty Insurance
Insurance
Claims Management
Property and Casualty Insurance
Zack Polanski Summary
Zack Polanski, based in Erie, PA, US, is currently a Director - Customer Service at Erie Insurance Group. Zack Polanski brings experience from previous roles at Erie Insurance Group. Zack Polanski holds a 2009 - 2013 Bachelor of Science (B.S.) in Finance, General @ Penn State Erie, The Behrend College. With a robust skill set that includes Voice of the Customer, Strategic Thinking, Key Performance Indicators, Customer-Focused Selling, Customer Satisfaction and more. Zack Polanski has 3 emails and 2 mobile phone numbers on RocketReach.
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