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Zack M. Location
Myrtle Beach, SC, US
Zack M. Work
Installation Manager @ (July 2025 - Present)
Roofing Inspector @ (February 2024 - July 2025)
Superintendent @ (December 2023 - February 2024)
Founder @ Mastery Growth (October 2026 - Present)
Founder and Host @ On-Site: The Home Services Podcast (October 2026 - Present)
Director Call Center Operations @ Hybrid Energy (October 2022 - December 2023)
Enablement and Retention Lead @ TradeAlgo (January 2022 - October 2022)
Solar Sales Consultant @ (March 2020 - October 2022)
Customer Service Specialist @ (October 2019 - April 2020)
Zack M. Education
Coastal Carolina University
Bachelor of Science (PSYCHOLOGY)
Zack M. Skills
Business Meetings
Customer Service Management
Telephone Support
Team Management
Change Management
Analytical Skills
Skill Development
Business Growth
Phone Manner
Goal Setting
Outbound Sales
Sales Performance
Customer Data
Relationship Development
Organization Skills
Business Relationship Management
Operations
Software as a Service (SaaS)
Contact Centers
Strategic Thinking
Interpersonal Skills
Customer Interaction
Customer Base
Communication
Solution-oriented
Key Performance Indicators
Relationship Building
Customer Experience
Customer Relationship Management (CRM)
Sales
Sales Management
Negotiation
Problem Solving
Customer Satisfaction
Product Adoption
Customer Success
Customer Retention
Customer Engagement
Account Management
Research
Customer Service
Microsoft Office
Membership Management
Data Entry
R Statistical Software
Presentation Skills
Product Presentation
Easily Adaptable
Mentoring
Anthropic Claude
Management
Support Management
Zack M. Summary
Zack M., based in Myrtle Beach, SC, US, is currently a Installation Manager at Monarch Roofing. Zack M. brings experience from previous roles at Monarch Roofing, Mastery Growth and On-Site: The Home Services Podcast. Zack M. holds a Bachelor of Science in PSYCHOLOGY @ Coastal Carolina University. With a robust skill set that includes Business Meetings, Customer Service Management, Telephone Support, Team Management, Change Management and more. Zack M. has 1 emails and 1 mobile phone numbers on RocketReach.
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