Zach Kates Email & Phone Number
President and CEO @ Call Control LLC
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Zach Kates Location
- New Market, MD, US
Zach Kates Work
- 2015 -now President and CEO @
- 2021 -now President and CEO @ Sparensky, LLC
Zach Kates Education
- Towson University
Bachelor of Science (BS) (Mass Communication/Media Studies)
1998-2002
Zach Kates Skills
- Customer Satisfaction
- Customer Retention
- Automotive
- Automobile
- Operations Management
- Profit
- Leadership
- Management
- Manage Client Relationships
- Client Liaison
- Client Relations Skills
- Business Development
- Call Centers
- Call Center Development
- Call center start-up
- Call Center Architecture
- Operational Efficiency
- Customer Experience
- Customer Support
- Dealer Relationships
- Dealer Training
- Appointment Scheduling
- Setting Appointments
- Appointment Generation
- Following Up
- Revenue Enhancement
- Marketing Communications
- Strategic Communications
- Communication Skills
- Oral & Written Communication Skills
- Team Leadership
- Employee Relations
- Employee Engagement
- Customer Surveys
- Long-term Customer Relationships
- Telecommunications
- VoIP
- ACD Management
- Customer Escalation Management
- Highly detail oriented
- Creative Problem Solving
- Forecasting
- Small Business
- Team Management
- Phone Etiquette
- Dealer Operations
- Customer Service
- Call Center Administration
- CRM
- Team Building
- Long Term Customer Relationships
- Oral And Written Communication Skills
- Program Management
- Microsoft Excel
- Training
- Business Strategy
Zach Kates Summary
- Zach Kates, based in New Market, MD, US, is currently a President and CEO at CallControlLLC. Zach Kates brings experience from previous roles at Sparensky, LLC. Zach Kates holds a 1998 - 2002 Bachelor of Science (BS) in Mass Communication/Media Studies @ Towson University. With a robust skill set that includes Customer Satisfaction, Customer Retention, Automotive, Automobile, Operations Management and more. Zach Kates has 4 emails and 3 mobile phone numbers on RocketReach.
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