Customer Success Manager @ (September 2017 - November 2019)
Director of Customer Success @ (March 2013 - October 2017)
Guest Service Manager @ (July 2010 - March 2013)
Corporal @ (June 2006 - May 2010)
Zac Hicks Education
Chattanooga State Community College
(Business Administration, Management)
2010-2012
Zac Hicks Skills
Hospitality Management
Revenue Analysis
Customer Satisfaction
Sales Management
Hotel Management
Sales
Sales Operations
Business Development
Front Office
Account Management
Sales Process
Workforce Management
Strategic Planning
Operations Management
Hotels
Property Management Systems
SaaS
Customer Service
Management
Guest Service Management
Leadership
Team Building
Customer Support
Employee Training
Resorts
Banquets
Hospitality
Labor Management
Hospitality Industry
Pre-opening
Food & Beverage
Budgets
Micros
Labor Cost Management
Payroll
Payroll Processing
Business Intelligence
Data Analysis
Labor Control
General Management
Yield Management
Rooms Division
Event Management
Veterans
Budgeting
Banquet Operations
Coaching
Property Management
Project Management
Food and Beverage
Pre Opening
Zac Hicks Summary
Zac Hicks, based in Dayton, TN, US, is currently a Sr. Customer Success Manager at Lynx Automation. Zac Hicks brings experience from previous roles at Dynamic Group Management, PurpleCloud Technologies, Hotel Effectiveness and Vision Hospitality Group, Inc.. Zac Hicks holds a 2010 - 2012 Chattanooga State Community College. With a robust skill set that includes Hospitality Management, Revenue Analysis, Customer Satisfaction, Sales Management, Hotel Management and more. Zac Hicks has 2 emails and 2 mobile phone numbers on RocketReach.
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