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Yvette Renda Location
Garden City, NY, US
Yvette Renda Work
Vice President People Development @ (December 2022 - Present)
Director, People Development and Training @ (January 2008 - Present)
Training Consultant @ BPA Quality (August 2002 - December 2007)
Training Consultant @ BPA Quality, UK location (January 1998 - July 2002)
Yvette Renda Education
New York Hypnosis Center 2011-2012
(Japanese Language, Literature, Japanese Language and Literature)
1997-1999
New York Asian Language Center
(Vietnamese, Business)
1993-1995
Beach Channel High School
The New York Hypnosis Center
(Japanese Language Studies)
Hunter College
Yvette Renda Skills
Analytical Skills
Assessment Center
BPO
Business Process Improvement
Call Center Development
Contact Centers
Cross-functional Team Leadership
Culture Change
Customer Experience
Customer Retention
Customer Satisfaction Research
Emotional Intelligence
Employee Relations
Employee Training
Executive Coaching
Interviews
Leadership
Leadership Development
Management
Management Development
Motivational Speaking
Organizational Effectiveness
Performance Improvement
Performance Management
Personal Development
Process Improvement
Program Management
Project Management
Quality Assurance
Recruiting
Speech Analytics
Strategy
Team Leadership
Time Management
Training
Training & Development
Training Analysis
Training Delivery
Training Facilitation
Vendor Management
Business Analysis
Java
Cross Functional Team Leadership
SQL
Yvette Renda Summary
Yvette Renda, based in Garden City, NY, US, is currently a Vice President People Development at BPA Quality (North America) - Contact Center Quality Solutions. Yvette Renda brings experience from previous roles at BPA Quality (North America) - Contact Center Quality Solutions, BPA Quality and BPA Quality, UK location. Yvette Renda holds a 2011 - 2012 New York Hypnosis Center. With a robust skill set that includes Analytical Skills, Assessment Center, BPO, Business Process Improvement, Call Center Development and more. Yvette Renda has 2 emails and 1 mobile phone numbers on RocketReach.
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