Yuwana Stiani Email & Phone Number

VP Head of Customer Knowledge and Experience at PT Zurich Asuransi Indonesia Tbk @ Zurich Indonesia

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Yuwana Stiani's Location

West Java, Indonesia

Yuwana Stiani's Work

VP Head of Customer Knowledge and Experience at PT Zurich Asuransi Indonesia Tbk @ Zurich Indonesia
AVP, Head of Customer Initiative at PT Zurich Insurance Indonesia @ Zurich Insurance
Customer Value Proposition Snr. Manager at PT Zurich Insurance Indonesia @ Zurich Insurance

Business Process Management Head and CX Leads @ AXA
Quality Management and Development Manager @ AXA
Service Management, Customer Care Center Manager @ AXA
Corporate Planner, PDCA (Management System) Senior Specialist @ PT Kaldu Sari Nabati Indonesia
PDCA Corporate (Corporate Planner) @ Asuransi Astra

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Yuwana Stiani's Education

Prasetiya Mulya Business School
Master of Management (Business Administration and Management, General)
2013 - 2015
Prasetiya Mulya School of Business & Management
Certificate of Business Management (Financial Management)
2007 - 2007
Institut Teknologi Bandung
Bachelor of Engineering (Industrial Engineering)
2000 - 2005

Yuwana Stiani's Skills

Process Improvement
Strategic Planning
Problem Solving

Data Analysis
Financial Management
Balanced Scorecard
Systems Management
Business Planning
Customer Service
Process Mapping

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Yuwana Stiani's Summary

Yuwana Stiani, based in West Java, Indonesia, is currently a VP Head of Customer Knowledge and Experience at PT Zurich Asuransi Indonesia Tbk at Zurich Indonesia, bringing experience from previous roles at Zurich Insurance Company Ltd and AXA. Yuwana Stiani holds a 2013 - 2015 Master of Management in Business Administration and Management, General @ Prasetiya Mulya Business School. With a robust skill set that includes Process Improvement, Strategic Planning, Problem Solving, Data Analysis, Financial Management and more, Yuwana Stiani contributes valuable insights to the industry. Yuwana Stiani has 3 emails and 1 mobile phone number on RocketReach.