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Yuval Mor Location
Israel
Yuval Mor Work
Head of Operations @ (July 2025 - Present)
Customer Success and Support Manager @ (September 2023 - April 2024)
Customer Support Manager @ (September 2022 - August 2023)
Customer Support Team Lead @ (July 2019 - August 2022)
Customer Operations Team Lead @ 4Log (April 2019 - July 2019)
Customer Operations Representative @ 4Log (January 2017 - April 2019)
Yuval Mor Education
Shenkar - Engineering. Design. Art.
Bachelor of Science - BS (Engineering/Industrial Management)
2015-2019
New York Institute of Technology
PSYCHOLOGY
2009-2010
Lawrence Woodmere Academy
High School Diploma
2007-2009
Yuval Mor Skills
Cross-team Collaboration
Technical Investigations
Hebrew
New Hires
Internal Communications
Customer Engagement
Customer Experience Management
Written Communication
Analytical Skills
Interpersonal Communication
Skilled Multi-tasker
Customer Relations
Software as a Service (SaaS)
Ticketing Systems
Customer Interaction
Organization Skills
Interpersonal Relationships
Online Support
B2B Software
Bug Tracking
Confluence
Customer Facing Roles
Oral Communication
Jira
Easily Adaptable
Troubleshooting
Business-to-Business (B2B)
Customer Satisfaction (CSAT)
Key Performance Indicators
Service-Level Agreements (SLA)
Google Workspace
Customer Experience
English
Communication
Customer Satisfaction
Customer Service Management
Technical Support
Team Management
People Management
Problem Solving
Customer Support
Customer Service
Teamwork
Team Leadership
Leadership
Supply Chain Operations
Management
Microsoft Office
Interpersonal Skills
Personal Responsibility
Attention to Detail
B2C
Client Requirements
Collaborative Problem Solving
Customer Contact
Customer Onboarding
Customer Retention
Customer Service Operations
Customer Success
Data Analytics
Decision-Making
Escalation Process
High-Pressure Situations
Intercom
Key Metrics
Notion
Onboarding
Operations Support
REST APIs
Recruiting
Resolving Issues
Resource Allocation
SQL
Support Management
Support Services
Support Systems
Team Motivation
Thinking Skills
Training
Workload Prioritization
Zendesk
monday.com
Yuval Mor Summary
Yuval Mor, based in Israel, is currently a Head of Operations at Mediaverse.ai. Yuval Mor brings experience from previous roles at BeProfit, Solitics, Testim.io and 4Log. Yuval Mor holds a 2015 - 2019 Bachelor of Science - BS in Engineering/Industrial Management @ Shenkar - Engineering. Design. Art.. With a robust skill set that includes Cross-team Collaboration, Technical Investigations, Hebrew, New Hires, Internal Communications and more. Yuval Mor has 3 emails on RocketReach.
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