York Chan Email
Senior Manager, Customer Experience @ SmarTone
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York Chan Location
- Hong Kong
York Chan Work
- Senior Manager, Customer Experience @ (May 2024 - Present)
- Manager, Betting Account Administration | Betting Control and Customer Ops | WP @ (June 2022 - May 2024)
- Customer Care Support Manager | Integrated Contact Centre | C and I @ (January 2022 - June 2022)
- Manager, Quality Planning and Assurance, Contact Centre, WPB @
- Manager, Quality Planning and Assurance, Contact Centre, WPB @ (January 2018 - January 2022)
- Assistant Quality Services Manager, Contact Centre, RBWM @ (January 2013 - January 2018)
- Assistant Quality Services Manager, Contact Centre, RBWM @
- Premier Relationship Officer, Retail Distribution, RBWM @ (January 2012 - January 2013)
- Senior Customer Care Officer (Investment), Phonebanking, PFS @ (January 2010 - Present)
- Senior Customer Care Officer (Investment), Phonebanking, PFS @ (January 2011 - January 2012)
- Customer Care Officer, Phonebanking, PFS @
- Customer Care Officer, Phonebanking, PFS @ (January 2010 - January 2011)
- (Part Time) Customer Service Officer, Direct Financial Services, PFS @
- (Part Time) Customer Service Officer, Direct Financial Services, PFS @ (January 2008 - January 2010)
York Chan Education
- City University of Hong Kong
Bachelor of Business Administration - BBA (Business Economics)
2010
York Chan Summary
- York Chan, based in Hong Kong, is currently a Senior Manager, Customer Experience at SmarTone. York Chan brings experience from previous roles at The Hong Kong Jockey Club and HSBC. York Chan holds a Bachelor of Business Administration - BBA in Business Economics @ City University of Hong Kong. York Chan has 1 emails on RocketReach.
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