Yolanda Ray Email & Phone Number
Senior MS Case Manager @ Biogen
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Yolanda Ray Location
- Durham, NC, US
Yolanda Ray Work
- Senior MS Case Manager @ (June 2017 - Present)
- Case Manager @ (February 2014 - June 2017)
- Patient Services Coordinator @ (September 2012 - February 2014)
- Patient Services Coordinator @ QBE First (September 2012 - January 2014)
- Research Analyst @ QBE First (June 2007 - September 2012)
- Specialist @ QBE First (March 2006 - June 2007)
- Customer Care Representative @ QBE First (August 2005 - March 2006)
- Tax Research Analyst @ (June 2007 - September 2012)
- MTLS Specialist @ (March 2006 - June 2007)
- Customer Care Representative @ (August 2005 - March 2006)
- Retirement Case Specialist @ ACS (May 2003 - August 2005)
Yolanda Ray Education
- North Carolina Central University
Bachelor of Arts - BA
Yolanda Ray Skills
- Account Management
- Attention to Detail
- Behavioral Health
- Case Management
- Change Management
- Client Presentation
- Client Relations
- Client-focused
- Communication
- Critical Thinking
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Service Representatives
- Customer-focused Service
- Ethical Professionalism
- General Administration
- Insurance & Billing
- Leadership
- Leads Conversion
- Metrics Driven
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Order Management
- Organization Skills
- Phone Etiquette
- Presentations
- Problem Solving
- Process Improvement
- Product Promotion
- Project Management
- Receptionist Duties
- Relationship Building
- Rules and Regulations
- Sales
- Salesforce Training
- Salesforce.com
- Service Quality
- Strategic Leadership
- Task Management
- Tax Policy
- Tax Research
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Video Conferencing
Yolanda Ray Summary
- Yolanda Ray, based in Durham, NC, US, is currently a Senior MS Case Manager at Biogen. Yolanda Ray brings experience from previous roles at Biogen and QBE First. Yolanda Ray holds a Bachelor of Arts - BA @ North Carolina Central University. With a robust skill set that includes Account Management, Attention to Detail, Behavioral Health, Case Management, Change Management and more. Yolanda Ray has 2 emails and 1 mobile phone numbers on RocketReach.
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