Yolanda Davis Email & Phone Number
AVP, NPI and GTM Readiness @ ServiceNow
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Yolanda Davis Location
- Oakland, CA, US
Yolanda Davis Work
- 2026 -now AVP, NPI and GTM Readiness @
- 2020 -2026 Senior Director Of Operations @
- 2015 -2020 Director, SaaS Business Operations and SW Delivery @
- 2012 -2015 Sr. Manager, Global Service Delivery and Business Process Optimization - Channel Partner Programs @
- 2010 -2012 Sr. Manager, CRM Product Owner @
- 2009 -2011 Business Operations Manager, Enterprise Shared Service Lead @
- 2006 -2009 Business Operations Manager, Vendor Strategy, Contract Management and Budget, Customer Service @
- 2000 -2006 Renewals and Sales Operations Management Roles for Cisco Services @
- 1996 -2000 FasTrakTM Program Manager and Call Center Operations Manager @ MFS Transportation Systems
Yolanda Davis Education
- The University of Texas at Austin
MS (Civil Engineering, Transportation)
1994-1996 - Cornell University
BS (Civil Engineering)
1990-1994
Yolanda Davis Skills
- Cross-functional Team Leadership
- Vendor Management
- Program Management
- CRM
- Strategy
- Business Process Improvement
- Project Management
- Outsourcing
- Integration
- Customer Service
- Training
- Management
- Leadership
- Contact Centers
- Change Management
- Salesforce.com
- Customer Experience
- CRM software
- Process Improvement
- Thought Leadership
- Salesforce.com Implementation
- Strategy Development
- Contact Centre
- SDLC
- Operations Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Cross Functional Team
- Sales
- Business Development
- Channel Programs
- Cisco
- Operations
- Business Process
- Cross Functional Team Leadership
- Project Planning
- Service Delivery
- Customer Relationship Management
Yolanda Davis Summary
- Yolanda Davis, based in Oakland, CA, US, is currently a AVP, NPI and GTM Readiness at ServiceNow. Yolanda Davis brings experience from previous roles at ServiceNow and Cisco. Yolanda Davis holds a 1994 - 1996 MS in Civil Engineering, Transportation @ The University of Texas at Austin. With a robust skill set that includes Cross-functional Team Leadership, Vendor Management, Program Management, CRM, Strategy and more. Yolanda Davis has 4 emails and 5 mobile phone numbers on RocketReach.
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