Yolanda Davis Email & Phone Number
AVP, NPI and GTM Readiness @ ServiceNow
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Yolanda Davis Location
- Oakland, CA, US
Yolanda Davis Work
- AVP, NPI and GTM Readiness @ (March 2026 - Present)
- Senior Director Of Operations @ (September 2020 - March 2026)
- Director, SaaS Business Operations and SW Delivery @ (November 2015 - September 2020)
- Sr. Manager, Global Service Delivery and Business Process Optimization - Channel Partner Programs @ (September 2012 - October 2015)
- Sr. Manager, CRM Product Owner @ (November 2010 - September 2012)
- Business Operations Manager, Enterprise Shared Service Lead @ (January 2009 - January 2011)
- Business Operations Manager, Vendor Strategy, Contract Management and Budget, Customer Service @ (November 2006 - October 2009)
- Renewals and Sales Operations Management Roles for Cisco Services @ (May 2000 - October 2006)
- FasTrakTM Program Manager and Call Center Operations Manager @ MFS Transportation Systems (January 1996 - January 2000)
Yolanda Davis Education
- The University of Texas at Austin
MS (Civil Engineering, Transportation)
1994-1996 - Cornell University
BS (Civil Engineering)
1990-1994
Yolanda Davis Skills
- Cross-functional Team Leadership
- Vendor Management
- Program Management
- CRM
- Strategy
- Business Process Improvement
- Project Management
- Outsourcing
- Integration
- Customer Service
- Training
- Management
- Leadership
- Contact Centers
- Change Management
- Salesforce.com
- Customer Experience
- CRM software
- Process Improvement
- Thought Leadership
- Salesforce.com Implementation
- Strategy Development
- Contact Centre
- SDLC
- Operations Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Cross Functional Team
- Sales
- Business Development
- Channel Programs
- Cisco
- Operations
- Business Process
- Cross Functional Team Leadership
- Project Planning
- Service Delivery
- Customer Relationship Management
Yolanda Davis Summary
- Yolanda Davis, based in Oakland, CA, US, is currently a AVP, NPI and GTM Readiness at ServiceNow. Yolanda Davis brings experience from previous roles at ServiceNow and Cisco. Yolanda Davis holds a 1994 - 1996 MS in Civil Engineering, Transportation @ The University of Texas at Austin. With a robust skill set that includes Cross-functional Team Leadership, Vendor Management, Program Management, CRM, Strategy and more. Yolanda Davis has 3 emails and 5 mobile phone numbers on RocketReach.
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