Yolanda Carter Email & Phone Number
AVP; Mortgage Servicing - Unit Manager @ Bank of America
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Yolanda Carter Location
- Plano, TX, US
Yolanda Carter Work
- AVP; Mortgage Servicing - Unit Manager @ (May 2009 - Present)
- Coach - Technical Care @ (November 2008 - April 2009)
- Supervisor - Web Technology @ (April 2000 - August 2008)
- Supervisor - WATS and 800 Call Center @ (January 1979 - June 1998)
- Customer Service Representative @ Southwestern Bell Telephone Company (December 1972 - December 1978)
Yolanda Carter Education
- Richland College
Undergraduate Work (Business Administration and Management, General)
1972-1973
Yolanda Carter Skills
- Project Management
- Compliance
- Exceptional People Skills
- Creative Problem Solving
- Business Strategy
- Team Management
- Teamwork
- Business Process Improvement
- Associate Engagement
- Managing Workflow
- Microsoft Office
- Operations Management
- Loans
- Managing Deadlines
- Team Building
- SQL
- Customer Oriented
- Team Oriented
- Customer Satisfaction
- Achieving Results
- Quality Assurance
- Financial Risk
- PowerPoint
- Quality Auditing
- Process Optimization
- Operational Excellence
- People Oriented
- Process Improvement
- Process Management
- Quality Management
- Strategic Planning
- Critical Thinking
- Certified Quality Improvement Associate
- Customer Retention
- Banking
- Credit
- Team Leadership
- Credit Risk
- Team Effectiveness
- Customer Service
- Coaching
- Organizational Effectiveness
- Result Oriented
- Thought Leadership
- Associate Development
- Customer Experience
- Risk Management
- Call Centers
- Driving Results
- Operational Risk Management
- Healthcare
- Change Management
- Managing Start Ups
- Microsoft Excel
Yolanda Carter Summary
- Yolanda Carter, based in Plano, TX, US, is currently a AVP; Mortgage Servicing - Unit Manager at Bank of America. Yolanda Carter brings experience from previous roles at T-Mobile, Verizon/Idearc Media Corporation, AT&T and Southwestern Bell Telephone Company. Yolanda Carter holds a 1972 - 1973 Undergraduate Work in Business Administration and Management, General @ Richland College. With a robust skill set that includes Project Management, Compliance, Exceptional People Skills, Creative Problem Solving, Business Strategy and more. Yolanda Carter has 1 emails and 3 mobile phone numbers on RocketReach.
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