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Yolanda Bailey Location
Edmonton, AB, CA
Yolanda Bailey Work
Manager, Technical Training @ (January 2015 - Present)
HR Team Lead - Delivery @ (April 2014 - November 2014)
Program Manager @ (September 2013 - April 2014)
Senior Facilitator @ (April 2011 - September 2013)
Facilitator @ (January 2007 - April 2012)
Yolanda Bailey Education
University of Calgary
Bachelor of Arts (B.A.) (Anthropology)
2001-2004
University of Calgary
B.Sc (Archaelogy)
2001-2004
Yolanda Bailey Skills
ADDIE
Adult Education
Bilingual-Spanish
Call Centers
Coaching
Conflict Resolution
Contact Centers
Customer Experience
Customer Relations
Customer Service
Employee Engagement
Employee Training
Instructor-led Training
Interviews
Large Group Facilitation
Leadership
Learning Management
Management
Needs Analysis
Networking
Performance Management
Program Facilitation
Soft Skills
Supervisory Skills
Team Leadership
Technical Training
Telecommunications
Training
Training Delivery
Workshop Facilitation
Bilingual Spanish
Public Speaking
Instructor Led Training
Microsoft Excel
Strategic Planning
Recruiting
Yolanda Bailey Summary
Yolanda Bailey, based in Edmonton, AB, CA, is currently a Manager, Technical Training at EPCOR. Yolanda Bailey brings experience from previous roles at Shaw Communications. Yolanda Bailey holds a 2001 - 2004 Bachelor of Arts (B.A.) in Anthropology @ University of Calgary. With a robust skill set that includes ADDIE, Adult Education, Bilingual-Spanish, Call Centers, Coaching and more. Yolanda Bailey has 2 emails on RocketReach.
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