Yohan S Email & Phone Number
Director of Customer Success @ Defensible Technology
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Yohan S Location
- Raritan, NJ, US
Yohan S Work
- Director of Customer Success @ (January 2026 - Present)
- Head of Customer Success (Fractional) @ (September 2025 - January 2026)
- Director of Customer Success @ (December 2019 - May 2025)
- Sr. Customer Success Manager @ (December 2017 - December 2019)
- Senior Manager - Enterprise Accounts @ (March 2013 - November 2017)
- Product Consultant and Business Development Manager @ (February 2007 - November 2012)
- Enterprise ISP Support for SBC Yahoo @ (May 2005 - May 2007)
- Process Trainer (Co-Fac.) and Resolution Specialist for Dell Hardware Support @ (September 2003 - April 2005)
Yohan S Education
- MU
Bachelor's degree (SOCIAL SCIENCES)
- CBSE
10+2 (Humanities/Humanistic Studies)
- DK
Diploma (Hotel/Motel Administration/Management)
Yohan S Skills
- AI Agent Development
- AI Implementation
- AI Tools & Workflows
- Account Expansion
- Account Management
- Agent Architecture
- Analytical Skills
- Bartending
- Business Acumen
- Business Development
- CRM
- Channel Partners
- Cold Calling
- Communication
- Communication and Interpersonal Skills
- Competitive Analysis
- Computer Hardware
- Cross-functional Collaboration
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer-centric Mindset
- DSL
- Data Analysis and Reporting
- Digital Strategy
- Email Marketing
- Enterprise AI Implementation
- Forecasting
- Generative AI
- Higher Education
- Hotel Management
- IT Service Delivery
- International Sales
- Lead Generation
- Leadership
- Leadership and Team Management
- Managed Services
- Marketing
- Partner Relationship Management
- Photoshop
- Problem Solving and Strategic Thinking
- Process Improvement
- Productivity Software
- Project Management
- Prompt Engineering
- Research & Analysis (AI-assisted)
- Reservation
- Revenue & Profit Growth
- Revenue Analysis
- SaaS
- Sales
- Salesforce.com
- Scheduling
- Software as a Service (SaaS)
- Strategy
- Support Management
- Team Leadership
- Team Management
- Technical Documentation
- Time Management
- Training
- Workflow Automation
Yohan S Summary
- Yohan S, based in Raritan, NJ, US, is currently a Director of Customer Success at Defensible Technology. Yohan S brings experience from previous roles at Defensible Technology, OculusIT and RateGain. Yohan S holds a Bachelor's degree in SOCIAL SCIENCES @ MU. With a robust skill set that includes AI Agent Development, AI Implementation, AI Tools & Workflows, Account Expansion, Account Management and more. Yohan S has 1 emails and 2 mobile phone numbers on RocketReach.
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