Yi Hia Email
Customer Service Manager @ Access
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Yi Hia Location
- Petaling Jaya, MY
Yi Hia Work
- Customer Service Manager @ (May 2024 - Present)
- Customer Service Manager @ (July 2021 - May 2024)
- Executive Assistant @ (July 2020 - June 2021)
Yi Hia Education
- Jiangxi University of Finance and Economics
Master's degree (International Business)
2016-2018 - Upper Iowa University
Bachelor’s Degree (Finance, Marketing)
2009-2013 - Upper Iowa University
Bachelor of Science (Finance and Marketing)
Yi Hia Skills
- Banking
- Business Development
- Canva
- Contract Negotiation
- Customer Due Diligence
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Support
- Finance
- Interpersonal Skills
- Leadership
- Management
- Microsoft Office
- Multilingual
- Online Support
- Problem Solving
- SAP ERP
- Team Management
Yi Hia Summary
- Yi Hia, based in Petaling Jaya, MY, is currently a Customer Service Manager at Access. Yi Hia brings experience from previous roles at Coohom and Teknos. Yi Hia holds a 2016 - 2018 Master's degree in International Business @ Jiangxi University of Finance and Economics. With a robust skill set that includes Banking, Business Development, Canva, Contract Negotiation, Customer Due Diligence and more.
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