Following Rinnai's international origins dating back more than 100 years, Rinnai Australia was established 50 years ago and since then has been providing Australians with the best solutions to their residential and commercial HVAC and Hot Water needs. Rinnai Australia has the world's most advanced heating systems and, as always, our pursuit is to provide the most energy efficient, advanced products to the market.
Our Vision
We will be market leaders in the provision of innovative products and services within synergistic business arenas, to meet a growing global demand for value based products, environmental sustainability and renewable energy efficiency.
Our Mission
We will strive towards our Vision and achievement of strategic goals through a focus on our customers needs, strategic business diversification, product development and differentiation. We will do this with integrity, care for our employees and community, environmental responsibility and by aligning our business processes to deliver what we promise, brand leadership, customer first and profitable growth.
Our Values
Customer First
Exceeding Expectations
Excellence and Innovation
Trust and Encouragement
Involvement and Inclusiveness
Integrity
Outdoor Living Direct is a family owned, Australian company. We are a Melbourne Victorian based importer and retailer of quality outdoor furniture and outdoor accessories.
We take pride in our products and genuinely want our customers to be ambassadors for our first-class customer service and our quality products. We will bend over backwards to make sure you’re thrilled with the quality and value of our products.
We have a huge range of outdoor furniture, barbecues, outdoor heating and accessories on display at our three Melbourne showrooms. Our flagship store is located in Cheltenham, and we have two other large showrooms in Blackburn and Hoppers Crossing.
As well as our brick and mortar showrooms, we have a large online presence at www.outdoorlivingdirect.com.au, where we showcase all of our outdoor furniture and accessories and offer fast, Australia wide delivery.
Come in and visit us in our showrooms, meet our lovely customer service teams and inspect our quality, affordable outdoor products.
We make it easy to specify and install the right fireplace, all while staying on schedule. It's why we're proud to be part of the #1 fireplace manufacturer chosen by builders.
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