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Yen Location
Washington, DC, US
Yen Work
2019 -now Director, Global Commercial Operations / Commercial Excellence @
2020 -now Director, Global Sales Operations, Ep and Hf @
2017 -2019 Senior Marketing Manager, Global Ep Commercial Excellence @
2015 -2016 Senior Marketing Manager, Global Capital Services and Commercial Partnerships @
2012 -2015 Program Manager, Global Services @
2011 -2012 Service Operations Leader - Lean Six Sigma Black Belt, Imaging Services @
2008 -2011 Installed Base and Installation Manager, Ultrasound Services @
2005 -2008 Project Manager, Maternal Infant Care Sales Ops @
Yen Education
Marquette University
(Marketing, International Business)
Northwestern University
(Marketing)
Yen Skills
Microsoft Power Apps
Microsoft Power BI
Software as a Service (SaaS)
Business Analysis
Business Intelligence (BI)
Leadership
People Development
Continuous Improvement
Customer Experience
Sales Planning
Solid Professional Standards
Contract Negotiation
Negotiation
Medical Device Manufacturing
Communication
Analytical Skills
Relationship Building
Marketing
Social Influence
Process Engineering
Leadership Development
Key Performance Indicators
Facilities Development
Sales and Marketing
Service-Level Agreements (SLA)
Business Support
Cross-functional Team Leadership
Service Delivery
Operations
Project Planning
Project Portfolio Management
Business Growth
Growth Management
Lean Six Sigma Black Belt
Business Development
Six Sigma
Process Improvement
Operational Excellence
Project Management
Medical Devices
Program Management
Service Management
Customer Service
Customer Experience Management
Operations Management
Change Management
Supply Chain
Sales Operations
Product Launch
Medical Imaging
Healthcare
Management
Strategic Planning
Healthcare Information Technology
Leading Change
Change Process
Vendor Management
Product Management
Product Development
Salesforce.com
Mainframe
Oracle
Siebel
DMAIC
Sales
CRM
Business Process Improvement
Strategy
Capital Equipment
FDA
Healthcare Industry
Team Building
PMP
Value Stream Mapping
Field Service
ISO 13485
Cross Functional Team Leadership
Yen Summary
Yen, based in Washington, DC, US, is currently a Director, Global Commercial Operations / Commercial Excellence at Abbott. Yen brings experience from previous roles at Abbott and Medtronic. Yen holds a Marquette University. With a robust skill set that includes Microsoft Power Apps, Microsoft Power BI, Software as a Service (SaaS), Business Analysis, Business Intelligence (BI) and more. Yen has 1 emails and 3 mobile phone numbers on RocketReach.
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