Escalation Manager — MS Teams, Direct Routing, AudioCodes and Sonus @ (May 2022 - August 2025)
Voice and Skype for Business and Direct routing Technical Expert Engineer level 2 @ (August 2019 - April 2022)
Incident Management Specialist @ (June 2017 - July 2019)
Help Desk Specialist @ (November 2013 - September 2015)
Technical Support Representative @ EXCEED (January 2012 - October 2013)
Yehia Adel Education
Arab Open University - Egypt
Bachelor's degree (Computer Science)
2006-2010
Yehia Adel Summary
Yehia Adel, based in Egypt, is currently a Senior Operations Manager at Orange Business. Yehia Adel brings experience from previous roles at DEO and Orange Business. Yehia Adel holds a 2006 - 2010 Bachelor's degree in Computer Science @ Arab Open University - Egypt. Yehia Adel has 2 emails on RocketReach.
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