Client Success Associate @ (April 2023 - January 2024)
Business Development Associate @ (January 2022 - April 2023)
Marketing Intern @ (January 2021 - January 2021)
Yashi Sharma Education
Balaji Institute of Modern Management
Master of Business Administration - MBA (Marketing)
IIS (Deemed to be) University- Formerly ICG
Bachelor of Business Administration - BBA (Marketing)
Yashi Sharma Skills
Account Management
Active Listening
Attention to Detail
Business Development
Business Marketing
Business Relationship Management
Case Management
Client Onboarding
Client Relations
Communication
Cross-functional Collaborations
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Interaction
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Data Analysis
Digital Marketing Strategy
Educational Technology
English
IBM SPSS
Market Research
Microsoft Office
Microsoft PowerPoint
Onboarding
Oral Communication
Phone Etiquette
Positioning (Marketing)
Post-Sales
Presentations
Problem Solving
Process Improvement Projects
Product Management
Professional Writing
Relationship Development
Research
Root Cause Analysis
Sales
Salesforce.com
Software as a Service (SaaS)
Strategic Business Development
Tableau
Tax Compliance
Tax Software
Teamwork
Volunteering
Yashi Sharma Summary
Yashi Sharma, based in Pune, MH, IN, is currently a Customer Excellence Specialist at Avalara. Yashi Sharma brings experience from previous roles at Parkar Digital and TalentServe. Yashi Sharma holds a Master of Business Administration - MBA in Marketing @ Balaji Institute of Modern Management. With a robust skill set that includes Account Management, Active Listening, Attention to Detail, Business Development, Business Marketing and more. Yashi Sharma has 1 emails on RocketReach.
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