Yas L. Email & Phone Number
Customer Experience Leader @ CTL
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Yas L. Location
- Seattle, WA, US
Yas L. Work
- Customer Experience Leader @ (July 2026 - Present)
- Ecommerce Specialist @ (March 2026 - July 2026)
- Founder and CX Advisor @ (January 2026 - July 2026)
- Senior Manager, Customer Success - JazzHR by Employ @ (July 2024 - July 2025)
- Member @ (October 2023 - January 2025)
- Director, Global Customer Support and Success @ (December 2022 - August 2023)
- Senior Manager, Customer Success at Scale @ (September 2021 - December 2022)
- Senior Manager, Global Customer Support @ (March 2020 - August 2021)
- Head of Global Customer Support @ (October 2018 - February 2020)
- Manager | Customer Support | DocGen for Salesforce @ (July 2017 - October 2018)
- Tableau — Support Manager (Promoted 2x) @ (February 2013 - July 2017)
- Analyst I Enterprise Help Desk @ (March 2012 - February 2013)
Yas L. Skills
- G&A
- Solution-oriented
- Attention to Detail
- Business Reporting
- Annual Planning
- Knowledge Acquisition
- Team Development
- Coaching
- Clear Communications
- Strategic Thinking
- Strategy Implementation
- Cost Reduction
- Customer Advocacy
- Workload Prioritization
- Strategic Services
- Business Intelligence (BI)
- Key Performance Indicators
- Strategic Planning
- Startups
- Operational Strategy
- Operational Excellence
- Managing Managers
- Business Acumen
- Cross-functional Collaborations
- Process Optimization
- Management
- Business Process Improvement
- Customer Journeys
- Gainsight
- Software as a Service (SaaS)
- Operations Management
- Customer Engagement
- Training & Development
- Scaled Customer Success
- Cross-functional Team Leadership
- Leadership
- Customer Satisfaction
- Customer Retention
- Customer Relationship Management (CRM)
- Vendor Management
- Strategy
- Hiring
- Salesforce.com
- Tableau Software
- Microsoft Office
- Training
- Organizational Leadership
- Employee Engagement
- Communication
- Problem Solving
- Decision-Making
- Fantastic sense of humor
- Global Cross-Functional Team Leadership
- Diversity & Inclusion
- Culture Development
Yas L. Summary
- Yas L., based in Seattle, WA, US, is currently a Customer Experience Leader at CTL. Yas L. brings experience from previous roles at CTL, Post Sale Labs, Employ and Support Driven. With a robust skill set that includes G&A, Solution-oriented, Attention to Detail, Business Reporting, Annual Planning and more. Yas L. has 1 mobile phone numbers on RocketReach.
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