Yannick Dewael's Location
Brussels, BE
Yannick Dewael's Work
- Head of IT Customer Services @ National Bank of Belgium
- Head of the Service Management division @ National Bank of Belgium
- Service Manager @ National Bank of Belgium
- Support Expert @ Sopra Banking Software
- Senior Support and Operations Architect @ Callataÿ and Wouters
- Service Level Manager @ Callataÿ and Wouters
- Project Leader @ Callataÿ and Wouters
Yannick Dewael's Education
- Université catholique de Louvain
Doctor Of Philosophy (Biology)
1998 - 2002 - Université catholique de Louvain
Master Of Science (Biology)
1994 - 1998
Yannick Dewael's Skills
- Incident Management
- ITIL
- Change Management
- Business Analysis
- IT Service Management
- Service Management
- Release Management
- Problem Management
- Banking
- Service Desk
Yannick Dewael's Summary
Yannick Dewael, based in Brussels, BE, is currently a Head of IT Customer Services at Banque Nationale de Belgique, bringing experience from previous roles at Banque Nationale de Belgique, Nationale Bank van België, Sopra Banking Software and Callataÿ and Wouters. Yannick Dewael holds a 1998 - 2002 Doctor Of Philosophy in Biology @ Université catholique de Louvain. With a robust skill set that includes Incident Management, ITIL, Change Management, Business Analysis, IT Service Management and more, Yannick Dewael contributes valuable insights to the industry. Yannick Dewael has 1 email on RocketReach.
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