Yanda Putra Email & Phone Number
Vice President-Center of Service Excellence Head @ PT Bank Danamon Indonesia, Tbk.
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Yanda Putra Location
- Jakarta, Indonesia
Yanda Putra Work
- Vice President-Center of Service Excellence Head @ (June 2023 - Present)
- Vice President-Head of Service Performance Management and Process Improvement @ (July 2015 - Present)
- Consumer Service Quality - Strategy, Planning and Program Manager @ (January 2010 - Present)
- Branch Network Development- Manager @ (January 2007 - December 2009)
- Customer Relationship Management- Assistant Manager @ (January 2005 - December 2005)
- Quality Control-Sub Manager @ (January 2004 - December 2004)
- Strategic Alliance E-Banking-Sub Manager @ (March 2003 - December 2003)
- Management Trainee of Bank Danamon @ (March 2002 - February 2003)
- Reactor Simulation Project Assistant. @ Chemical Engineering, University of Indonesia (July 2000 - July 2001)
- Job Trainer @ Kondur Petroleum (July 2000 - August 2000)
- Engineering Ops Lab Assistant @ Chemical Engineering - University of Indonesia (January 2000 - June 2000)
- Fluid Mechanics-Lecturer Assistant @ Chemical Engineering - University of Indonesia (June 1999 - December 1999)
Yanda Putra Education
- Prasetiya Mulya Business School
M (Strategic )
2009-2011 - Universitas Indonesia (UI)
Bachelor Degree (Chemical Engineering)
1996-2001
Yanda Putra Skills
- Leadership
- Quality Management
- Cash Management
- Banking
- PowerPoint
- Performance
- Corporate Finance
- Chemistry
- E Banking
- Portfolio Management
- Financial Risk
- Credit Risk
- Process Improvement
- Strategic Planning
- Engineering
- Strategy
- Commercial Banking
- Petroleum
- Risk Management
- Service Quality
- Credit
- Change Management
- Product Management
- Branch/Network Development
- Customer Service
- Humansigma
- Management
- Project Management
- Credit Analysis
- Retail Banking
- OPs
- Loans
- CRM
- Network Development
- Quality Assurance
- Contact Centers
- Business Process Improvement
- Lean Six Sigma
- Service Improvement
- Marketing Research
- Performance Management
Yanda Putra Summary
- Yanda Putra, based in Jakarta, Indonesia, is currently a Vice President-Center of Service Excellence Head at PT Bank Danamon Indonesia, Tbk.. Yanda Putra brings experience from previous roles at Bank Danamon Indonesia and PT Bank Danamon Indonesia. Yanda Putra holds a 2009 - 2011 M in Strategic @ Prasetiya Mulya Business School. With a robust skill set that includes Leadership, Quality Management, Cash Management, Banking, PowerPoint and more. Yanda Putra has 2 emails and 1 mobile phone numbers on RocketReach.
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