Yanda Putra Email & Phone Number
Vice President-Center of Service Excellence Head @ PT Bank Danamon Indonesia, Tbk.
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Yanda Putra Location
- Jakarta, ID
Yanda Putra Work
- Vice President-Center of Service Excellence Head @ (June 2023 - Present)
- Vice President-Head of Service Performance Management and Process Improvement @ (July 2015 - Present)
- Consumer Service Quality - Strategy, Planning and Program Manager @ (January 2010 - Present)
- Branch Network Development- Manager @ (January 2007 - December 2009)
- Customer Relationship Management- Assistant Manager @ (January 2005 - December 2005)
- Quality Control-Sub Manager @ (January 2004 - December 2004)
- Strategic Alliance E-Banking-Sub Manager @ (March 2003 - December 2003)
- Management Trainee of Bank Danamon @ (March 2002 - February 2003)
- Reactor Simulation Project Assistant. @ Chemical Engineering, University of Indonesia (July 2000 - July 2001)
- Job Trainer @ Kondur Petroleum (July 2000 - August 2000)
- Engineering Ops Lab Assistant @ Chemical Engineering - University of Indonesia (January 2000 - June 2000)
- Fluid Mechanics-Lecturer Assistant @ Chemical Engineering - University of Indonesia (June 1999 - December 1999)
Yanda Putra Education
- Prasetiya Mulya Business School
M (Strategic )
2009-2011 - University of Indonesia
Bachelor Degree (Chemical Engineering)
1996-2001
Yanda Putra Skills
- Agile Project Management
- Banking
- Branch/Network Development
- Business Process Improvement
- Business Process Management
- Business Process Re-engineering
- CRM
- Cash Management
- Change Management
- Commercial Banking
- Contact Centers
- Corporate Finance
- Credit
- Credit Analysis
- Credit Risk
- Customer Experience
- E-Banking
- Financial Risk
- HumanSigma
- IT Project & Program Management
- IT Service Management
- Jira
- Lean Six Sigma
- Loans
- Management
- Network Development
- Performance Management
- Portfolio Management
- Process Optimization
- Product Management
- Project Leadership
- Project Management
- Quality Assurance
- Quality Management
- Requirements Management
- Retail Banking
- Risk Management
- Service Improvement
- Service Quality
- Strategic Planning
- Strategy
- Test Management
- marketing research
- Leadership
- PowerPoint
- Performance
- Chemistry
- E Banking
- Process Improvement
- Engineering
- Petroleum
- Customer Service
- OPs
Yanda Putra Summary
- Yanda Putra, based in Jakarta, ID, is currently a Vice President-Center of Service Excellence Head at PT Bank Danamon Indonesia, Tbk.. Yanda Putra brings experience from previous roles at PT Bank Danamon Indonesia, Tbk. and Bank Danamon Indonesia. Yanda Putra holds a 2009 - 2011 M in Strategic @ Prasetiya Mulya Business School. With a robust skill set that includes Agile Project Management, Banking, Branch/Network Development, Business Process Improvement, Business Process Management and more. Yanda Putra has 2 emails and 1 mobile phone numbers on RocketReach.
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