Y Duong Email
Software Tester and Support Specialist @ Waterloo Hydrogeologic
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Y Duong Location
- Waterloo, ON, CA
Y Duong Work
- Software Tester and Support Specialist @ (August 2025 - Present)
- Graduate Assistant @ University of Windsor (February 2024 - May 2025)
- IT Support Specialist @ (May 2022 - November 2023)
- Assistant System Administrator @ (June 2021 - April 2022)
- Online Content Developer @ (June 2021 - December 2021)
- SAT Helpdesk Technician @ (September 2020 - June 2021)
- Web Team Intern @ (October 2019 - December 2019)
- Bookstore Assistant @ (November 2018 - April 2019)
Y Duong Education
- University of Windsor
Master's degree (Computer Science)
2024-2025 - Oakland University
Bachelor of Science - BS (Computer Science)
2019-2022 - Oakland Community College
Associate of Arts - AA
2017-2019
Y Duong Skills
- Computer Hardware Troubleshooting
- Generative AI
- HTML
- Help Desk Support
- Information Technology
- Java
- Large Language Models (LLM)
- Linux
- Mac
- Machine Learning
- Microsoft Office
- MySQL
- Natural Language Processing (NLP)
- Office 365
- Programming
- PyTorch
- Python (Programming Language)
- Reinforcement Learning
- Software Development
- Software Quality Assurance
- Software Testing
- Software Troubleshooting
- TensorFlow
- Transformer Models
- Transformers
- Windows
Y Duong Summary
- Y Duong, based in Waterloo, ON, CA, is currently a Software Tester and Support Specialist at Waterloo Hydrogeologic. Y Duong brings experience from previous roles at University of Windsor, Huntington Technology and Oakland University. Y Duong holds a 2024 - 2025 Master's degree in Computer Science @ University of Windsor. With a robust skill set that includes Computer Hardware Troubleshooting, Generative AI, HTML, Help Desk Support, Information Technology and more.
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