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Xiu Tan Location
Singapore
Xiu Tan Work
Head of CS, VIP Loyalty and Business Process (Regional) @ (May 2023 - Present)
Head of Customer Service and Business Process (Regional) @ (March 2022 - May 2023)
Head of Customer Service (Regional) @ (November 2021 - March 2022)
Head of Customer Service (Singapore) @ (June 2020 - November 2021)
User Satisfaction Account Manager, APAC @ (May 2015 - June 2020)
Customer Service Manager, Singapore and Malaysia @ (September 2013 - May 2015)
Senior Escalation Specialist, Australia and New Zealand @ (June 2011 - September 2013)
Contact Centre Manager, Singapore @ (May 2008 - June 2011)
Senior Customer Service Specialist, Singapore @ (July 2005 - May 2008)
Retail Sales Supervisor, Singapore @ (December 2003 - July 2005)
Xiu Tan Education
Singapore Management University
Lean Six Sigma Black Belt (Operational Excellence and Process Optimisation)
2021-2023
Temasek Polytechnic
Diploma in Business Practice (Sustainability Management)
Xiu Tan Summary
Xiu Tan, based in Singapore, is currently a Head of CS, VIP Loyalty and Business Process (Regional) at Pet Lovers Centre Singapore. Xiu Tan brings experience from previous roles at Pet Lovers Centre Singapore and Skyscanner. Xiu Tan holds a 2021 - 2023 Lean Six Sigma Black Belt in Operational Excellence and Process Optimisation @ Singapore Management University. Xiu Tan has 1 emails on RocketReach.
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