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Xavier Roy Location
Villeurbanne, FR
Xavier Roy Work
Data and Platform service Manager @ (July 2024 - Present)
Community Service Manager @ (July 2022 - December 2024)
Customer Service Manager @ (April 2018 - June 2022)
BI Service manager @ (June 2015 - March 2018)
IS Project Manager - Business partner @ (February 2015 - June 2015)
IS project Manager @ (April 2014 - February 2015)
Consultant @ (June 2013 - April 2014)
Chef de projet TMA and au forfait @ (January 2012 - February 2014)
Chef de projet au forfait @ (June 2012 - February 2013)
Responsable technique @ (May 2008 - December 2011)
Développeur BI Datastage @ (February 2007 - April 2008)
Xavier Roy Education
Institut supérieur d'Agriculture et d'Agro-alimentaire Rhône-Alpes
Ingénieur
2001-2006
Xavier Roy Skills
Agro industrie
Amélioration des processus
Avant-vente
Business Applications
Business Intelligence
Business Objects
Certifie Microsoft
Coaching
Commerce
Communication
Compétences analytiques
Continuous Improvement
Contrats
Dispositifs médicaux
Développement de nouvelles affaires
E-commerce
English
Enterprise Resource Planning (ERP)
Entretiens
Expérience client
Finance
Gestion de TMA
Gestion de projet
Gestion de projet technique
Gestion des contrats
Gestion des plaintes
Gestion des vendeurs
Gestion du stress
Gestion projet au forfait
GxP
Hyperion Planning
Implémentation d’indicateurs clés de performance
Interpersonal Skills
Key Metrics
Management
Marketing
Microsoft SQL Server
Méthodologie ITIL
Négociation
Offshore
Opérations IT
Opérations de service
Orientation client
Pilot Projects
Produits SAP
Project Management
Quality of Service (QoS)
Salesforce.com
Satisfaction client
Service clientèle
ServiceNow
Summarizing Information
Support technique
Tableau de bord
Tableaux de bord d’indicateurs clés de performance
Voix du client
business analysis
Microsoft Office
Strategy
Microsoft Excel
Xavier Roy Summary
Xavier Roy, based in Villeurbanne, FR, is currently a Data and Platform service Manager at bioMérieux. Xavier Roy brings experience from previous roles at bioMérieux, Cognizant and Micropole. Xavier Roy holds a 2001 - 2006 Ingénieur @ Institut supérieur d'Agriculture et d'Agro-alimentaire Rhône-Alpes. With a robust skill set that includes Agro industrie, Amélioration des processus, Avant-vente, Business Applications, Business Intelligence and more. Xavier Roy has 1 emails on RocketReach.
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