WYND Côte d'Ivoire Information

Wynd – The Omnichannel Expert The hyperconnected customer now wants a total complementarity and continuity between the on & offline worlds. The complexity for the retailers and brands to orchestrate all those Customer Journeys, to integrate a set of silo-created softwares… This is the issues addressed by Wynd. Wynd is a global omnichannel commerce platform that allows the total convergence between digital and points of sales. The Smart SaaS & Full API modular platform is intrinsically omnichannel, to drive the digitization of all networks and customer journeys. The Wynd API gathers 5 functional modules: OMS, PIM, CRM, Payment and BI. This platform enables the implementation of more than 2,000 functionalities, integrated on Front Solutions (Connected POS, Kiosk, Digital Platform, Tablet Vendor, Picking Tool, Back-Office…) to compose Customer Journeys that meet the customers’ expectations (Express Delivery, Return in Store, Click & Reserve, Click & Collect, Mobile Payment, Shop & Go, Time slot Booking…) In France and abroad, more than 100 clients trust Wynd to operate their digital transformation, to create the best Customer Experience, develop their activity and optimize their margins: Sodexo, Orange, Galeries Lafayette, Carrefour, Total, Natixis, Monceau Fleurs… Wynd, a few figures: +300 collaborators +40 million euros raised +30 Awards and Certifications +35 partners +100 clients in 18 countries +18,000 points of sales deployed http://www.wynd.eu