WP Customer & Employee Experience Information

Recognized expert in reducing costs, increasing revenue, growing market share, by applying best-practices in Customer Experience. Brings over 25 years experience across Marketing Strategy, Acquisition, Retention, Integrated Communications & Globale Branding. Consistently delivering value, with organizations ranging from start-up FinTech to global enterprises, for Customers, Employees, Advisors and Shareholders. I enable organizations to achieve the highest levels of collaboration, integration, and implementation to accelerate the plans and vision. Specialties include Marketing Strategy, Acquisition, Retention, Customer Experience, Research, Customer Insights, Journey Mapping, Human-Centered Experience Design, Strategy, Marketing, Communications, Design, Branding. My colleagues share LinkedIn recommendations which adds their experience in working with me.