WOW24-7 Information

Wow24-7: Customer Support Outsourcing, Call Center, CX BPO Services. Wow24-7 is a multilingual omni-channel customer service outsourcing company headquartered in Afton, Wyoming, with delivery centers across Eastern Europe and Latin America. Having 12+ years of experience, we specialize in delivering effective solutions to medium-sized businesses, with the primary focus on providing customer care to apparel & fashion, travel, software, hardware, e-commerce companies. What we offer: Each day, Wow24-7 delivers a great customer experience to its clients' customers, covering all aspects of customer care. Over the last few years, our company has developed multiple call centers from the ground up. Apart from customer-related services, Wow24-7 specializes in back-office outsourcing, taking control of tasks like content moderation, data management, and virtual assistance. We make every effort to match the industry-specific needs of our clients. Successfully working in spheres of IT, Software Development, SaaS, E-commerce, Retail, Consumer Electronics, Entertainment, Tourism and Aviation, Wow24-7 always goes an extra mile exploring new fields. Every company is unique. Wow24-7 strongly believes that customer-oriented approach is a key to productive cooperation. Thus, our outsourcing teams offer a wide range of services tailored to the business needs of the particular client. Here is what we provide: ● Contact Center / Customer Support services ● Contact Center Management ● Contact Center Quality Assurance ● Contact Center Recruitment ● Level 1 Technical Support ● Level 2 Technical Support ● Customer acquisition, qualification & onboarding ● Data Enrichment ● Data entry ● Outbound calls ● Feedback calls/emails ● Presales/upsells/postsales tasks