Wout Cox Email & Phone Number
Principal Consultant Customer Care and CX @ Coniche
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Wout Cox Location
- Oss, NB, NL
Wout Cox Work
- 2018 -now Principal Consultant Customer Care and CX @
- 2025 -now Head of Client Care a.i. (via Coniche) @
- 2026 -now Interim Manager Informatiecentrum (via Coniche) @
- 2025 -2025 Consultant Service and Support (via Coniche) @
- 2017 -now Founder and Owner @
- 2025 -2025 Consultant Customer Contact Operations (via Coniche) @
- 2025 -2025 Consultant Customer Contact Operations | SME segment | a.i. (via Coniche) @
- 2024 -2025 Head of Customer Contact Operations | SME segment | a.i. (via Coniche) @
- 2023 -2024 Consultant Klantcontact (via Coniche) @
- 2023 -2024 Consultant Bewonerscontactstrategie (via Coniche) @
- 2018 -2024 Kerndocent Coniche Business School @
- 2023 -2024 Consultant Customer Care (via Coniche) @
- 2023 -2023 Continuous Improvement Consultant (via Coniche) @
- 2022 -2023 Consultant Customer Care (via Coniche) @
- 2022 -2023 Marketing and Communication (volunteer) @
- 2021 -2023 Customer Care and CX Consultant (via Coniche) @
- 2022 -2023 Customer Care Consultant (via Coniche) @
- 2022 -2023 Customer Care Consultant (via Coniche) @
- 2022 -2022 Customer Care Consultant (via Coniche) @
- 2022 -2022 Senior Improvement Consultant (via Coniche) @
- 2022 -2022 Consultant Customer Care (via Coniche) @
- 2021 -2022 Service Design Consultant (via Coniche) @
- 2020 -2022 Head of Fulfillment and Customer Care (via Coniche) @
- 2021 -2021 Product Owner Mosadex Service Center a.i. (via Coniche) @
- 2020 -2021 Coördinator Partnermanagement Bron and Contact Onderzoek a.i. (via Coniche) @
- 2020 -2021 Customer Experience Project Consultant (via Coniche) @
- 2019 -2020 Manager Customer Experience a.i. (via Coniche) @
- 2019 -2019 Site Director Netflix CS a.i. (via Coniche) @
- 2018 -2019 Lead Product Owner Personalized Marketing (via Coniche) @
- 2017 -2017 Head of Global Customer Success @
- 2013 -2016 Sr. Manager, Global Customer Sales and Service @
- 2009 -2013 Manager Customer Sales and Service Europe @
- 2005 -2009 Operations Manager @
- 2005 -2005 Teamleader @
- 2003 -2005 Rayoncoordinator Dagblad de Gelderlander @
Wout Cox Education
- Coniche Business School
Master of Business Administration (MBA) (Customer Contact Management)
2015-2018 - Radboud University
Master (Business communication)
1999-2003 - Maastricht University
No degree (Dutch law)
1997-1999 - Titus Brandsma Lyceum
VWO (VWO)
1992-1997
Wout Cox Skills
- Call Center
- Customer Experience
- E-commerce
- CRM
- Management
- Strategy
- Call Centers
- Sales
- B2B
- Leadership
- Customer Service
- Change Management
- Account Management
- Coaching
- Cross-functional Team Leadership
- Marketing
- Customer Retention
- Operations Management
- Business Development
- Business Process Improvement
- Customer Satisfaction
- Social Media
- Business Strategy
- Project Management
- Web Analytics
- Search Engine Optimization (SEO)
- Pay Per Click (PPC)
- Content Marketing
- Communication
- Personal Branding
- Lead Generation
- Digital Marketing
- Customer Relationship Management (CRM)
- Time Management
- Teamwork
- Content Strategy
- Business Intelligence
- Big Data
- User Interface Prototyping
- Agile Project Management
- Usability Testing
- Data Modeling
- Data Analysis
- Dashboard
- Usability
- Statistics
- Geographic Information Systems (GIS)
- Data Visualization
- Customer Journey Mapping
- Cross Functional Team Leadership
- Public Speaking
- E Commerce
- Microsoft Office
- Customer Relationship Management Crm
- Pay Per Click Ppc
- Geographic Information Systems Gis
- Search Engine Optimization Seo
- Customer Relationship Management
- Search Engine Optimization
- Pay Per Click
- Geographic Information Systems
Wout Cox Summary
- Wout Cox, based in Oss, NB, NL, is currently a Principal Consultant Customer Care and CX at Coniche. Wout Cox brings experience from previous roles at Ancora Health, Equipe Zorgbedrijven, Koninklijk Theater Carré and MAD Concepts. Wout Cox holds a 2015 - 2018 Master of Business Administration (MBA) in Customer Contact Management @ Coniche Business School. With a robust skill set that includes Call Center, Customer Experience, E-commerce, CRM, Management and more. Wout Cox has 4 emails on RocketReach.
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