Wout Cox Email & Phone Number

Head of Operations | COO @ Ancora Health

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Wout Cox Location

North Brabant, Netherlands

Wout Cox Work

Head of Operations | COO @ (July 2026 - Present)
Head of Client Care a.i. (via Coniche) @ (October 2025 - July 2026)
Founder and Owner @ (December 2017 - Present)
Interim Manager Informatiecentrum (via Coniche) @ (March 2026 - July 2026)
Principal Consultant Customer Care and CX @ (January 2018 - July 2026)
Consultant Service and Support (via Coniche) @ (October 2025 - May 2026)
Consultant Customer Contact Operations (via Coniche) @ (July 2025 - November 2025)
Consultant Customer Contact Operations | SME segment | a.i. (via Coniche) @ (July 2025 - October 2025)
Head of Customer Contact Operations | SME segment | a.i. (via Coniche) @ (August 2024 - July 2025)
Consultant Klantcontact (via Coniche) @ (December 2023 - December 2024)
Consultant Bewonerscontactstrategie (via Coniche) @ (March 2023 - December 2024)
Kerndocent Coniche Business School @ (March 2018 - December 2024)
Consultant Customer Care (via Coniche) @ (September 2023 - August 2024)
Continuous Improvement Consultant (via Coniche) @ (January 2023 - December 2023)
Consultant Customer Care (via Coniche) @ (November 2022 - December 2023)
Customer Care Consultant (via Coniche) @ (November 2022 - January 2023)
Marketing and Communication (volunteer) @ (August 2022 - April 2023)
Customer Care and CX Consultant (via Coniche) @ (April 2021 - February 2023)
Product Owner Mosadex Service Center a.i. (via Coniche) @ (February 2021 - April 2021)
Customer Experience Project Consultant (via Coniche) @ (March 2020 - February 2021)
Customer Care Consultant (via Coniche) @ (November 2022 - January 2023)
Customer Care Consultant (via Coniche) @ (March 2022 - October 2022)
Senior Improvement Consultant (via Coniche) @ (February 2022 - August 2022)
Consultant Customer Care (via Coniche) @ (January 2022 - June 2022)
Head of Fulfillment and Customer Care (via Coniche) @ (August 2020 - January 2022)
Service Design Consultant (via Coniche) @ (November 2021 - February 2022)
Coördinator Partnermanagement Bron and Contact Onderzoek a.i. (via Coniche) @ (November 2020 - February 2021)
Manager Customer Experience a.i. (via Coniche) @ (July 2019 - March 2020)
Site Director Netflix CS a.i. (via Coniche) @ (March 2019 - July 2019)
Lead Product Owner Personalized Marketing (via Coniche) @ (August 2018 - March 2019)
Head of Global Customer Success @ (January 2017 - December 2017)
Sr. Manager, Global Customer Sales and Service @ (January 2013 - December 2016)
Manager Customer Sales and Service Europe @ (February 2009 - January 2013)
Operations Manager @ (November 2005 - February 2009)
Teamleader @ (March 2005 - November 2005)
Rayoncoordinator Dagblad de Gelderlander @ (September 2003 - February 2005)

Wout Cox Education

Coniche Business School
Master of Business Administration (MBA) (Customer Contact Management)
2015-2018
Radboud University
Master (Business communication)
1999-2003
Maastricht University
No degree (Dutch law)
1997-1999
Titus Brandsma Lyceum
VWO (VWO)
1992-1997

Wout Cox Skills

Call Center
Customer Experience
E-commerce
CRM
Management
Strategy
Call Centers
Sales
B2B
Leadership
Customer Service
Change Management
Account Management
Coaching
Cross-functional Team Leadership
Marketing
Customer Retention
Operations Management
Business Development
Business Process Improvement
Customer Satisfaction
Social Media
Business Strategy
Project Management
Web Analytics
Search Engine Optimization (SEO)
Pay Per Click (PPC)
Content Marketing
Communication
Personal Branding
LinkedIn
Lead Generation
Digital Marketing
Customer Relationship Management (CRM)
Time Management
Teamwork
Content Strategy
Business Intelligence
Big Data
User Interface Prototyping
Agile Project Management
Usability Testing
Data Modeling
Data Analysis
Dashboard
Usability
Statistics
Geographic Information Systems (GIS)
Data Visualization
Customer Journey Mapping
Cross Functional Team Leadership
Public Speaking
E Commerce
Microsoft Office
Customer Relationship Management Crm
Pay Per Click Ppc
Geographic Information Systems Gis
Search Engine Optimization Seo
Customer Relationship Management
Search Engine Optimization
Pay Per Click
Geographic Information Systems

Wout Cox Summary

Wout Cox, based in North Brabant, Netherlands, is currently a Head of Operations | COO at Ancora Health. Wout Cox brings experience from previous roles at Ancora Health, MAD Concepts, Equipe Zorgbedrijven and Coniche. Wout Cox holds a 2015 - 2018 Master of Business Administration (MBA) in Customer Contact Management @ Coniche Business School. With a robust skill set that includes Call Center, Customer Experience, E-commerce, CRM, Management and more. Wout Cox has 2 emails on RocketReach.