Worksmith Technology Stack

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Zendesk Guide is a self-service, knowledge-base customer support software designed for enterprise organizations. It enables users to create a single version of knowledge base content, resolve high-frequency and low-touch tickets, and develop customizable help centers, online community, and customer service portals.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Modernizr is a JavaScript library which is designed to detect HTML5 and CSS3 features in various browsers, which lets JavaScript avoid using unimplemented features or use a workaround such as a shim to emulate them. Modernizr aims to provide this feature detection in a complete and standardized manner.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

MonsterInsights is a Wordpress plugin for Google Analytics.

Review Board is an open source, web-based code and document review tool built to help companies, open source projects, and other organizations keep their quality high and their bug count low.

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content storage and upload.

WP Engine provides managed WordPress hosting for mission critical sites around the world.

WPForms is the WordPress forms plugin with drag & drop online form builder that allows users to create powerful WordPress forms.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Drive people towards a common goal by sending each person the perfect series of email, in-app, and push messages based on their unique behavior. 

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.

Yoast offers plugins to improve SEO and optimize web sites and blogs.

ZoomInfo is a B2B database providing detailed business information on people and companies.

Freshteam is an applicant tracking system that recruiters can use to source, interview, and hire great talent.

Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processes. It automates and measures all sourcing activity (social media, referrals, job boards, in-person events, meetups, campus recruiting, etc.) and improves teams' interviewing skills with all-in-one “interview kits” that bring together all the information one needs into one simple web page.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.

New Relic One is an entity-centric observability platform that collects and contextualizes all operational data—from any source—and simplifies instrumentation, data ingestion, exploration, correlation, and machine learning-powered analysis to support observability for every organization.

QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.