Wilson Mak Email
Senior Operations Manager, Wealth, Hong Kong @ HSBC
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Wilson Mak Location
- Hong Kong
Wilson Mak Work
- 2021 -now Senior Operations Manager, Wealth, Hong Kong @
- 2016 -2021 Senior Transformation and Operations Manager, HK Contact Centre @
- 2013 -2016 Manager Documentation and Change Control, HK Contact Centre @
- 2003 -2013 Service Quality Specialist and Incident Manager, HTSA @
- 2002 -2003 IT Specialist @ Bamboo Networks Ltd.
- 2001 -2002 Contractor @
Wilson Mak Education
- The Chinese University of Hong Kong
Master of Business Administration (MBA) (Finance, General)
2010-2012 - The Chinese University of Hong Kong
Bachelor of Science (BSc) (Computer Science)
1996-1999
Wilson Mak Skills
- Project Management
- Vendor Management
- Incident Management
- Change Management
- Problem Management
- Software Project Management
- Senior Management Communications
- Crisis Communications
- Incident Reporting
- Planning and Service Management
- Team Management
- Quality Assurance
- Financial Analysis
- ITIL
- Sales
Wilson Mak Summary
- Wilson Mak, based in Hong Kong, is currently a Senior Operations Manager, Wealth, Hong Kong at HSBC. Wilson Mak brings experience from previous roles at HSBC, HSBC Retail Banking and Wealth Management, HSBC Technology and Services Asia Pacific and Bamboo Networks Ltd.. Wilson Mak holds a 2010 - 2012 Master of Business Administration (MBA) in Finance, General @ The Chinese University of Hong Kong. With a robust skill set that includes Project Management, Vendor Management, Incident Management, Change Management, Problem Management and more. Wilson Mak has 2 emails on RocketReach.
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