Orlando, FL, US
Verint 15.2 - Delta Training for Public Safety
2019 - 2019Computer Network Administrator (Windows networking environment)
2003 - 2005NICE Interaction Management R4.1 - Cisco & Avaya VoIP Integrations
2013 - 2013ITIL Certification V.3 (Information Technology)
2018 - 2018NICE Interaction Management R4.1 - Fundamentals Part 1 & 2
2013 - 2013NICE Interaction Management R4.1 - Fundamentals Part 1
2013 - 2013NICE Interaction Management R4.1 - Troubleshooting Fundamentals
2013 - 2013NICE Sentinel Advanced R4.1 for NICE Interaction Management
2013 - 2013MCTS Certification
2012 - 2012MCP
2012 - 2012
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