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William Ziehm Location
Black Mountain, NC, US
William Ziehm Work
Help Desk Manager @ (November 2018 - Present)
PSS Manager @ (February 2016 - October 2018)
Service Desk Supervisor Pos @ (August 2012 - February 2016)
Senior Business Analyst and Team Lead @ (August 2010 - August 2012)
Technology Consultant I @ (April 2008 - August 2010)
Technology Service Desk Representative @ (January 2008 - April 2008)
Local Technical Support @ Sc Johnson Through Adecco (June 2007 - January 2008)
Tac Analyst Iii @ (January 1999 - January 2007)
William Ziehm Education
Herzing College
William Ziehm Skills
Process Improvement
Business Analysis
Software Documentation
Visio
SharePoint
Troubleshooting
Help Desk Support
Active Directory
Hardware
Technical Support
Disaster Recovery
Access
Technical Writing
Training
SDLC
Integration
Vendor Management
Information Technology
Quality Assurance
Requirements Gathering
Business Process Improvement
Computer Hardware
Software Development Life Cycle (SDLC)
William Ziehm Summary
William Ziehm, based in Black Mountain, NC, US, is currently a Help Desk Manager at Ingles Markets, Inc.. William Ziehm brings experience from previous roles at Batteries Plus Bulbs and Bmo Harris Bank. William Ziehm holds a Herzing College. With a robust skill set that includes Process Improvement, Business Analysis, Software Documentation, Visio, SharePoint and more. William Ziehm has 1 emails and 3 mobile phone numbers on RocketReach.
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