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William Waitt Location
Newtown, CT, US
William Waitt Work
Manager, Customer Success and Renewals @ (September 2022 - Present)
Senior Customer Success Manager @ (April 2021 - September 2022)
Customer Success Manager @ (September 2018 - April 2021)
Chase Private Client Banker @ (April 2015 - August 2018)
Lead Customer Service Representative @ (March 2014 - March 2015)
Teller @ (December 2012 - March 2014)
William Waitt Education
Keene State College
Bachelor's degree (Business/Managerial Economics)
2008-2012
William Waitt Skills
CSM
Succession Planning
Written Communication
Onboarding
SMB
Community Management
Customer Engagement
Building Trust
Key Performance Indicators
People Management
Build Strong Relationships
Strategic Accounts
Engagement Management
Crisis Situations
CSAM
Communication
salesforce
Gainsight
Contract Negotiation
Objectives and Key Results (OKRs)
Customer Communication
Coaching
Escalation Resolution
Conflict Resolution
Creative Problem Solving
Business Relationship Management
Channel Account Management
Team Building
Negotiation
Management
Strategic Planning
Customer Satisfaction
New Business Development
Account Management
Team Management
Sales
Channel Sales
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Salesforce.com
Microsoft Excel
Microsoft PowerPoint
Customer Service
Leadership
Partner Success
Customer Success
Autotask
NetSuite
Channel Partner Development
William Waitt Summary
William Waitt, based in Newtown, CT, US, is currently a Manager, Customer Success and Renewals at Datto. William Waitt brings experience from previous roles at Datto, JPMorgan Chase & Co. and People's United Bank, N.A.. William Waitt holds a 2008 - 2012 Bachelor's degree in Business/Managerial Economics @ Keene State College. With a robust skill set that includes CSM, Succession Planning, Written Communication, Onboarding, SMB and more. William Waitt has 2 emails and 1 mobile phone numbers on RocketReach.
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