William Thilman Email & Phone Number
Director, National Accounts and Contact Center Operations @ Rose International
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William Thilman Location
- United States
William Thilman Work
- Director, National Accounts and Contact Center Operations @ (April 2016 - Present)
- Sr. Mgr. II Compliance and CMB Vendors @ (December 2014 - April 2016)
- Complaince Sr. Manager II Audit Team, Vendor New-Hire Background Clearance @ (November 2014 - December 2014)
- Process and Systems Requirements Sr Manager II @ (June 2014 - November 2014)
- Process and Vendor Communications Team Sr. Manager @ (December 2010 - June 2014)
- Fraud Investigation Sr Manager @ (December 2009 - December 2010)
- Back Office Systems Sr Manager @ (September 2008 - December 2009)
- PMO Sr Manager @ (October 2006 - September 2008)
- National Data Science Team Manager, Mgr II @ (September 1997 - October 2006)
- Sales and Service Management @ (December 1988 - September 1997)
William Thilman Education
- University of Notre Dame - Mendoza College of Business
Business Administration (Business Admin/ Negotiations/Exec. Leadership)
2007-2011
William Thilman Skills
- Telecommunications
- Call Center
- Vendor Management
- VoIP
- Operations Management
- Leadership
- Cloud Computing
- IP
- CRM
- Sales Operations
- Managed Services
- Solution Selling
- Cross-functional Team Leadership
- Program Management
- Team Leadership
- Data Center
- Unified Communications
- Call Centers
- Professional Services
- Strategic Planning
- Product Management
- Management
- Integration
- Customer Retention
- Process Improvement
- Contract Negotiation
- Outsourcing
- Customer Experience
- Wireless
- Customer Satisfaction
- PMP
- SaaS
- Business Development
- Business Analysis
- Account Management
- Strategy
- Team Building
- Project Management
- Strategic Partnerships
- Salesforce.com
- Business Process Improvement
- Training
- Sales Management
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Contact Centers
- Customer Relationship Management Crm
- Sales
- Voice Over Ip Voip
- Microsoft Excel
- Marketing
- Cross Functional Team Leadership
- Customer Relationship Management
- Voice Over Ip
William Thilman Summary
- William Thilman, based in United States, is currently a Director, National Accounts and Contact Center Operations at Rose International. William Thilman brings experience from previous roles at Verizon. William Thilman holds a 2007 - 2011 Business Administration in Business Admin/ Negotiations/Exec. Leadership @ University of Notre Dame - Mendoza College of Business. With a robust skill set that includes Telecommunications, Call Center, Vendor Management, VoIP, Operations Management and more. William Thilman has 3 emails and 1 mobile phone numbers on RocketReach.
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