William Sun Email & Phone Number
ServiceNow Technical Architect @ Optimum Healthcare IT
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William Sun Location
- Frisco, TX, US
William Sun Work
- ServiceNow Technical Architect @ (July 2026 - Present)
- Senior ServiceNow Solutions Architect @ (September 2021 - July 2026)
- ServiceNow Solutions Architect @ (February 2019 - October 2023)
- ServiceNow Architect @ (May 2020 - August 2021)
- CMDB and Change Management Analyst and Developer @ (May 2019 - April 2020)
- Information Technology Service Delivery Manager @ (May 2018 - January 2019)
- Senior ServiceNow Architect and Developer Team Lead @ (August 2015 - January 2018)
- Senior ServiceNow Developer @ (August 2009 - July 2015)
- IT Manager @ (July 2007 - August 2009)
- Regional HelpDesk Team Leader @ (June 2005 - February 2007)
- Senior Infrastructure Engineer @ Panalpina (November 1999 - May 2005)
William Sun Education
- Universidad Latina de Panamá
Post-graduate degree (Posgrado en Docencia Superior)
2008-2008 - Universidad Tecnológica de Panamá
Licenciatura en Ingenieria de Sistemas Computacionales (Computer Systems Engineering)
1995-2006
William Sun Skills
- Active Directory
- Administration
- Asset Management
- Business Analysis
- Business Process
- CMDB
- CSDM
- Change Management
- Communication
- Conference Interpreting
- Customer Service
- Databases
- English
- Enterprise Architecture
- Enterprise Solution Design
- Governance
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITOM
- Incident Management
- Information Technology
- Integration
- JavaScript
- Leadership
- Management
- Microsoft Exchange
- New Product Rollout
- Platform Governance
- Platform Management
- Process Improvement
- Program Management
- Project Management
- SQL
- Security
- Self-driven
- Service Desk
- Service-Now
- ServiceNow
- Software Asset Management
- Solution Architecture
- Spanish
- Strategic Planning
- System Administration
- Team Leadership
- Teamwork
- Technical Architecture
- Technical Solution Design
- Troubleshooting
- Vendor Management
- Visio
William Sun Summary
- William Sun, based in Frisco, TX, US, is currently a ServiceNow Technical Architect at Optimum Healthcare IT. William Sun brings experience from previous roles at CDW, EPSoft Technologies LLC, Zurich Insurance Company Ltd and Southwest Airlines. William Sun holds a 2008 - 2008 Post-graduate degree in Posgrado en Docencia Superior @ Universidad Latina de Panamá. With a robust skill set that includes Active Directory, Administration, Asset Management, Business Analysis, Business Process and more. William Sun has 2 emails and 7 mobile phone numbers on RocketReach.
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