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William Sievers Location
Melbourne, FL, US
William Sievers Work
Vice President @ Bright House Networks (March 2004 - April 2011)
Vice President Customer Care @ (January 1998 - January 2003)
Director of Consumer Affairs @ (January 2026 - Present)
Senior Vice President Customer Care RCN Corporation, Wave Broadband and Grande Communications of Texas @ (October 2011 - Present)
Area Director Customer Service @ Comcast Cable (January 1990 - January 1997)
Director of Reservations and Sales @ (January 1973 - January 1990)
William Sievers Education
University of Pennsylvania 1978-1980
Penn State 1974-1978
William Sievers Skills
Technical Support
Call Centers
Workforce Management
Business Planning
Cross Functional Team Leadership
B2b
Team Building
T1
Product Management
Business Intelligence
Customer Retention
Team Leadership
Direct Sales
Sales Management
Call Center
Wireless
Broadband
Customer Service
Process Improvement
Management
Contact Centers
Training
Call Center Development
Sales
Computer Network Operations
Employee Engagement
Program Management
Managed Services
Operations Management
Telecommunications
Integration
Leadership
IVR
Microsoft Office
Vendor Management
Customer Experience
IP
Business Development
Avaya
Change Management
VoIP
Hotels
Networking
ACD
Troubleshooting
Telephony
Outsourcing
CRM
Account Management
Quality Assurance
Cabling
Customer Satisfaction
Project Management
Cable Television
William Sievers Summary
William Sievers, based in Melbourne, FL, US, is currently a Director of Consumer Affairs at Rail Passengers Association. William Sievers brings experience from previous roles at Bright House Networks, Charter Communications, RCN and Comcast Cable. William Sievers holds a 1978 - 1980 University of Pennsylvania. With a robust skill set that includes Technical Support, Call Centers, Workforce Management, Business Planning, Cross Functional Team Leadership and more. William Sievers has 1 emails and 5 mobile phone numbers on RocketReach.
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