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William Sampson Location
Enfield, CT, US
William Sampson Work
Senior Director - ITSM @ (April 2025 - Present)
Senior Director - ITSM @ (April 2024 - Present)
Director-ITSM, Application and Infrastructure Support, BSI @ (March 2019 - April 2025)
Manager, Data Security @ (May 2013 - March 2019)
IS Manager - Change Management @ (May 2008 - May 2013)
Unit Manager @ (February 2007 - May 2008)
Change Manager - Senior Information Systems Specialist @ (January 2006 - February 2007)
SCM and ISCMS LOB Lead - Senior Information Systems Specialist @ (January 2004 - January 2006)
Desktop Support - Information Systems Specialist @ (January 2001 - January 2004)
I.T. Helpdesk – Service Representative @ (August 1997 - January 2001)
William Sampson Education
Massachusetts College of Liberal Arts
BADM (Marketing)
1991-1995
William Sampson Skills
ITIL
IT Strategy
Management
IT Operations
Problem Solving
Customer Relations
Release Management
Cross Functional Team Leadership
Mentoring
Change Management
SharePoint
Process Improvement
Vendor Management
Call Centers
Call Center
Strategic Planning
Customer Service
Cross Functional Team
Windows
IT Service Management
William Sampson Summary
William Sampson, based in Enfield, CT, US, is currently a Senior Director - ITSM at Travelers. William Sampson brings experience from previous roles at Travelers. William Sampson holds a 1991 - 1995 BADM in Marketing @ Massachusetts College of Liberal Arts. With a robust skill set that includes ITIL, IT Strategy, Management, IT Operations, Problem Solving and more. William Sampson has 1 emails and 2 mobile phone numbers on RocketReach.
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