William Ross Email & Phone Number
Client Success Manager II @ Quire
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William Ross Location
- Monroe, OH, US
William Ross Work
- Client Success Manager II @ (October 2024 - Present)
- Group Leader @ (March 2023 - December 2023)
- Unit Leader @ (December 2021 - March 2023)
- Senior Client Relationship Manager @ (August 2020 - December 2021)
- Senior Service Delivery Manager @ (September 2018 - July 2020)
- Service Delivery Manager @ (November 2016 - September 2018)
- Technical Account Manager @ (July 2011 - November 2016)
William Ross Education
- University of Cincinnati
Associates (Liberal Arts and Sciences/Liberal Studies)
- Lakota East High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
William Ross Skills
- Account Management
- Account Planning
- Agile Methodologies
- Agile Project Management
- Building Effective Relationships
- Business Development
- Business Planning
- Business Process Improvement
- Business Reviews
- Business-to-Business (B2B)
- C-Level
- CSM
- Client Development
- Client Onboarding
- Client Presentation
- Client Services
- Communication
- Company Presentations
- Continuous Improvement
- Contract Negotiation
- Cost Reduction
- Creative Problem Solving
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Data Analysis
- Decision-Making
- Defining Requirements
- Delivery Of Projects
- Driving Results
- End-to-End Project Management
- IT Project Implementation
- Implementation Experience
- Implementation Plans
- Interpersonal Communication
- Key Client Relationships
- Key Metrics
- Key Performance Indicators
- Leadership
- Leadership Development
- Lean Management
- Manage client expectations
- Management
- Negotiation
- Onboarding
- Operational Excellence
- Oral Communication
- Organization Skills
- Overseeing Projects
- Presentation Skills
- Problem Solving
- Product Knowledge
- Project Coordination
- Project Delivery
- Project Documentation
- Project Implementation
- Project Management
- Project Plans
- Project Status Reporting
- Project Teams
- Proposal Development
- Proposal Writing
- Relationship Building
- Renewal Retention
- Reporting Metrics
- Requirements Analysis
- Resolving Issues
- Service Delivery
- Service Delivery Management
- Software Development Life Cycle (SDLC)
- Software Documentation
- Software Implementation
- Software Implementation Management
- Software Project Management
- Software as a Service (SaaS)
- Solution Selling
- Strategic Accounts
- Strategic Planning
- Strategic Relationships
- Strategic Thinking
- Support Documentation
- Team Leadership
- Team Management
- Telecommunications
- Time Management
- Timelines
- Training
- Vendor Management
- WiFi
- Wireless
- Wireless Broadband
- Wireless Networking
- Wireless Technologies
- Written Communication
William Ross Summary
- William Ross, based in Monroe, OH, US, is currently a Client Success Manager II at Quire. William Ross brings experience from previous roles at Benchmark Gensuite® and Calero. William Ross holds a Associates in Liberal Arts and Sciences/Liberal Studies @ University of Cincinnati. With a robust skill set that includes Account Management, Account Planning, Agile Methodologies, Agile Project Management, Building Effective Relationships and more. William Ross has 1 emails and 2 mobile phone numbers on RocketReach.
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